The Dolphin, Sydenham

Some of the worst service I've experienced in a pub for a long time. Minimum service time at the bar was 15-20 minutes, and the inexperienced staff did not make any attempt to serve people who had been waiting the longest. When I pointed this out to one of the barmen he was quite rude and proceeded to ignore me. Half the draught beers were off and nobody was bothering to change the barrel. There was no ice for the soft drinks, and no lemon/lime. After queuing a long time to order food were rudely informed that we had to order from a waitress (who was nowhere to be seen). We later found out that the kitchen was so backed up they had stopped serving food, this was already 9pm so we had to go next door to the chippy for our dinner. Nice garden though, which is why I scored it 2 and not 0 out of 10...

5 Jul 2009 13:32