The Three Hammers, Mill Hill

We only visit this pub once and year and have had no complaints before, but the latest experience was awful. Despite there only being a handful of customers early evening, we waited over 40 minutes for two sandwiches. When they eventually arrived (after we'd reminded them) there was minimal filling in one and it looked like it had been thrown onto the plate from a distance. The price did include chips, but we'd already been told the chip fryer wasn't working so we'd get extra salad in lieu. We didn't. The excuse for the long delay, was that a delivery had arrived. Will be writing complaint to Ember Inns.

23 Mar 2013 13:45