The Clog and Billycock, Blackburn

The food quality was quite good.

The sevice was very poor due a very bad set of attitudes from staff.

After ordering puddings and coffee after main meal myself and my mother were served coffee first.
As we politely told the waitress that we ordered puddings as well we were rudley snapped at for 'not requesting that we wanted the puddings before the coffee'.
As we furthered our complaint regarding this strange attitude we were greeted by smug grins by the waitress who i pointed this out to.
This situation resulted in my view to nasty partisan behaviour towards a son taking his mother out to lunch.

As my mother became upset the deputy managers attention was requested,this person refused to let us speak to the manager as 'he was on the phone'and did his best to talk over my mothers questions.
The further orders were cancelled and we left.

We have been good customers to this restaurant over a number of years now and have made several recommendations to friends and family.
This wont be happening in the future.

11 Feb 2011 12:33