Porter, Bath

I was very disappointed with this pub. It seems they do not really have to make an effort either with customer service as they are guaranteed a good turnover of tourists who will never be back.
Don't be fooled by the sign outside advertising lunch for �5 - once we enquired at the bar we discovered that this only applies Mon-Fri. But they didn't bother to take the advert down on the weekend. They didn't have many of the meals on the menu available (even 'Specials' which seems strange). When we were informed that mash wasn't available for the �Pie and mash�, they grudgingly accepted our request for chips instead. When the meals arrived, there were no tortilla chips with the chilli. When asked about the tortilla chips, the barmaid simply stated that none were available and walked away. There was no offer of any alternative.
To add insult, the one of the barmaids proceeded to smoke on one of the outside tables close to where we were sitting and eating.

Overall, a thoroughly unpleasant experience. Best avoided.

24 Aug 2010 09:24