The White Hart, Crowborough

Whilst its encouraging to hear what progress has been made by the management since taking over this pub it's a shame that it's all for nothing when the attitude of the management towards its customers is absolutely abhorrent. Last Saturday, whilst I waited outside with my children, my wife walked into this pub to simply enquire about the food and whether they were serving right now (it was only just 12pm). She was greeted by a gentleman who appeared to the Manager but could only bark mono-syllabic answers back to her and who clearly did not want to talk to his customers and was as equally reluctant to have us come in for lunch. I hope the management do read this and do not brush it off, yes we are only one family but within the space of one week we have already put off 5 friends and their families from going to the White Hart and there will be more. I do not wish to appear as a small-minded petty individual (perhaps I have already failed!) but when my wife is treated in such a disparaging and abusive manner then I feel its my duty to give a little back!

7 Dec 2007 11:24