The Boars Head, Aust

Used to be a great pub until recent change of staff. I visited with friends recently, bought a drink, asked for a food menu and went to the garden. The bar staff then brought cutlery etc to our table. We went back to the bar to order the food and was then told that the kitchens were being closed one and a half hours earlier than advertised. I asked for the owner and the chef came to see me. He was extremely rude and aggressive and refused even to offer a rebate on our drinks.
I have no idea if the owner is aware of how his staff are behaving when he is off-site but I will be happy to give him details if he contacts this website.
I will not visit this pub again until there is a marked change in customer service

30 Jul 2009 14:10