The Manor, Glen Parva

well,where can you start with this place? total lack of service by staff who seemed untrained( they had no knowledge of the menu availabilty when asked)we waited over an hour from actually placing an order for ten people to receiving the meals. when the meal finally arrived 3 of them had to be returned. A steak which was ordered medium rare turned up charcoaled. a lamb and pasta bake looked like it had spent several hours in the midday sun warming before it was put on the plate from which it was curling away from.The same could also be said about a lasagne dish which looked like it also had a spell in the sun. This meal all took place on a night that supposedly offered a two meals for one offer. A complaint was made the bill was paid and a discount of 50% was offered. the bill was paid and no more was said.

The complete Irony of this however is the following. The meal in particular was for my grandparents 62nd wedding anniversary, and when the folowing fact's are taken into account:

1- the total value of the meal and drinks bought with it should be approx �80-85 by my calculations
2- the bill that was first rang in and offered to my grandfather was just under �100-
3- when the supposed discount was offer he still paid about �55.

I hadn't the heart to tell him that he had also been ripped off, as he was allready upset more than enough at the way his specail evening for the family had GONE.

I will never eat there again

28 Aug 2005 21:46