The Bridge House Tavern, Penge

Went to The Bridge pub for a Sunday Roast today, had read reviews that the food was no longer good but went to give it a try. The staff for the most part are friendly and efficient but the food was such a let down, not only was it not very good quality but the veggie sausages were burnt to black on one side and when we complained the manageress was really rude, told us that there was nothing wrong with the food. She offered us a 20% discount on the food (which we hadn't eaten!), we politely told her we wouldn't be paying for the food and she got very angry at us.

The food is overpriced and poor quality and the staff do not know how to deal with complaints.

5 Jun 2011 19:11