The Captain Cook, Putney

Hi, This used to be a great pub, then for some reason they have lost the great bar staff and friendly smile. We moved to the area a few months ago and really enjoyed having a chilled out local with great food and extremly friendly staff.

However recently this has all changed, we have been welcomed by a moody, unpleasant so called land lady who would be suited in a dark dirty pub near the Glasgow docks serving people who do not care for customer service or simple manners.

I would avoid the pub until they hire new staff who suit the great surroundings the pub has and hopefully the battle axe behind the bar will realise that she is better suited behind a desk or in the kitchen, not as the face of a great pub.

You will understand the above when you visit.

Good luck.

30 Jan 2008 11:48