The Forester, West Ealing

Awful customer service: I went once to the thai restaurant inside which is very good. I then phoned the pub to get the restaurant's telephone number and the person I spoke to was extremely rude: when asked to please repeat the number to me (I was in a noisy place)the person told me that he had already told me and hung up on me. I then phoned again asking him to please repeat the number and he started shouting at me that he had already told me and that he had business to attend (it was 1 in the afternoon) and hung up again. I felt really frustrated and helpless, and for no reason whatsoever!

4 Mar 2008 00:28