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BITE user profile - TonyMitch

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Latest comments by TonyMitch

The Snowdrop, Lewes

Back in town! A bit too soon for trad beers to be on the pumps. Harveys, a Burning sky plateau and predominantly local Gun Brewery beers which included a stout. Again well kept and food good.

21 Mar 2018 19:26

The Lansdown Arms, Lewes

It was very busy which should be a good sign, BUT the bar man was struggling. 3 or 4 beers including TT Landlord and of course Harveys Sussex. HOWEVER, as he spent the 5 minutes I was waiting to be served (and it was even longer for the person in front of me) looking down at the pump or the floor, he failed to make eye contact, failed to even acknowledge thT we were waiting and turned away to serve others that arrived after us.
First rule of bar man school, LOOK AT YOUR BAR AND YOUR CUSTOMERS.

I left and will not be going back. The licensee needs to train the staff urgently.

21 Mar 2018 19:17

The Lansdown Arms, Lewes

It was very busy which should be a good sign, BUT the bar man was struggling. 3 or 4 beers including TT Landlord and of course Harveys Sussex. HOWEVER, as he spent the 5 minutes I was waiting to be served (and it was even longer for the person in front of me) looking down at the pump or the floor, he failed to make eye contact, failed to even acknowledge thT we were waiting and turned away to serve others that arrived after us.
First rule of bar man school, LOOK AT YOUR BAR AND YOUR CUSTOMERS.

I left and will not be going back. The licensee needs to train the staff urgently.

21 Mar 2018 19:17

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TonyMitch has been registered on this site since 26th September 2010