The Red Lion, Upper Basildon

Like the previous person posting - I am a long standing customer of the pub. But although it is our local, the recent attitude of the staff is so offputting, I am not sure we will be going again. The food is good - but the refurb makes the pub cold (removed the real fire - and dont seem to bother light the woodburner). The money spent on putting in a wood floor might have been better spent on providing some cushions for the hard wooden benches - it just isn't very comfortable any more - and that is an important part of a night out in a pub. And the staff are openly rude - I am not used to having people more interested in texting on their mobile than taking my food order. So while we loved the previous landlord and his staff were awlays friendly and helpful, not happy with the atmosphere created by the new one.

9 Dec 2009 17:48