The Assembly House, Kentish Town

It is a beautiful building that is let down entirely by the staff and management. It has been going downhill for a while, and the fact that I have to ask for the 'proper glass' when I buy a drink says a lot. The biscuit was taken on Saturday 7th Feb 09, with the diabolical service and attitude of one staff member in particular, but none of them were great. Not only were there empty glasses and plates all over the place (and it wasn't very busy at all) one girl I was particularly disgusted at, actually used her fingers to put ice in peoples drinks, and when she gave my my change, practically threw it at me. She was also incredibly rude to a lot of other people.
My friends complained about the flat beer, but the staff and manager, actually tried to convince us that 'looks can be deceiving', and that it wasn't really flat. IT WAS FLAT! It would do 100% better under new management, and by getting rid of the rude staff and perhaps actually training the not so rude ones.
I didn't bother eating, as I am sure if they can't serve beer, they can't cook either! I am giving it a 2 rating, and that is ONLY for the building and location (even though they deserve much more, the staff brought it down more than it should be).

9 Feb 2009 15:46