The Riverside Inn, Tuckton

I have no idea why there are such a number of complaints - perhaps it's easier to come onto a site like this and have a good whinge rather than actually speak to the people responsible at the time?

At all times there is at least one manager working in the pub and, in my experience, they are all perfectly approachable and will deal with whatever problem you may have instantly - it is, afterall, their job to ensure that you have a pleasant experience, especially as it's their job to ensure your returned custom.

I drink in the pub regularly and, despite a couple of delivery issues (which are brewery related and not the fault of the current managers), I find the beer, service and atmosphere of the Riverside Inn to be everything that I would expect and hope from a local pub. Which, when you think about it, is quite a compliment for a pub that is attached to a large chain.

Highly recommended.

14 Sep 2007 00:13