The Saracens Head, Bath

Went inside on a saturday evening with a few friends, celebrating a birthday. we were in search of a quiet pub to socialise in, and seeing that the pub was only half full, we decided to enter.

upon entry we were approached by a member of staff who demanded to see ID. being a fresh faced student, i am used to being asked, however when he looked at my ID, he saw that it had the new holographic stcker as a pose to the old DVLA print on the reverse. when we explained that it was a new driving license, we were accused of arguing and theatened. as we left and said thank you, we were told not to 'get shirty', and the staff member even insulted my girlfriend, using threatening gestures and foul language.

i have worked in catering for nearly 6 years now, recently in pub and club venues. never before in my proffesional career, nor in my social time have i seen such obscene behaviour from a member of staff. The man in question set out to find trouble, instead of preventing it. consiquently, I will never recommend this pub to anyone, and neither would the 16 people i was with.

The managers should be ashamed to have staff like that.

22 Nov 2009 02:51