skip nav  
 


BITE user comments - pocketcalculator

Comments by pocketcalculator

The Angel, Soho

Nice layout, as previously mentioned, and its slightly off-the-beaten-track location is appealing, but the service has always been suspect. Moreover, today I was charged �5.50 for a bottle of cider. That's five punds and fifty pence.

That's my relationship with Sam Smith's over, then

20 Jun 2012 17:56

The Rose and Crown, Walthamstow

At last we have a local that's not full of meatheads (the Bell) or surly staff (Nags Head). We don't go to the pub very often, but it's nice to have somewhere nearby that's worth a visit now and again.

Now, if they'd ditch the San Miguel and replace with Peroni I'd be there more often.

15 Dec 2008 11:16

The Prince, Stoke Newington

One of those deepy annoying pubs that I occasionally come across, where they won't serve you a pint of Leffe. What do they think is going to happen? Some sort of terrorist incident? The surly-faced barmaid even said she'd give me two half-pints instead. What the f&%* is the point of that?!

The Prince is quite a nice pub, but here's a tip or two: Bar staff - lose the attitude. Smile from time-to-time. Also, give your customers what they want and they'll come back. Or lose them.

27 May 2008 12:46

The Nags Head, Walthamstow

Like those in its sister pub 'The Castle', the staff in this place really do need to get their heads around the concept of customer service. The last time I was here - a few weekends ago on a Saturday afternoon - the barmaid who served me twice looked like she'd seen a a ghost each time I asked for a drink, as if to say 'You want WHAT?! Oh my GOD... What am I going to do NOW?!' She looked utterly terrified just to be there.

Good point: they now serve draft Leffe.
Bad point: they mess about with it by A) refusing to serve it in a pint glass and B) serving it in a glass branded for another Belgian beer claiming to be a half pint. Look, here's a tip: if you're going to serve Belgian beer, do it properly. You're just making yourselves look like rank amteurs. I'm a big lad. I'd like anice pint of Leffe pof an afternoon. I'm not going to burn your pub down after a few.

Like I said in my comments about the Castle; give the customers what they want and they'll keep coming back; treat them like idiots and your pub will go down the swanee.

31 Oct 2006 18:19

The Castle, Walthamstow

Moved to E17 six months ago, and although the village is generally an oasis of serenity (have a go at the food from the Orford Saloon tapas bar - out of this world) the standard of pubs is woeful - with The Castle being near the bottom of the ladder. Where do these places find the surly staff? The one evening I visited with my wife and in-laws, there was some assinine little blonde troll behind the bar, doing her best to be as unfriendly as possible. When I asked for a pint of Leffe she looked at me liked I'd poo'd in her face and refused to serve it to me, citing their policy of only serving it in half-pints. 'It's a very strong beer, you know'. Oh, is it? I'd never noticed in the 10 years I've been drinking it with few ill effects. Here's a tip: give the customers what they want and they'll keep coming back. Treat them like idiots and you won't see them agan. Their 'sister pub' the Nag's Head is little better, with some of the surliest people I've ever met serving behind the bar. Sort it out.

20 Jun 2006 13:38

The Pub on the Park, London Fields

Went there for the first time with a few mates on Easter Monday - seemed pretty lively; busy with decent atmosphere. Ordered some food, which arrived incredibly quickly - perhaps too quickly. My chips weren't cooked and were still hard in the middle - you could see this just by looking at their pale complexion. I immediately asked the waitress to help me with it but she walked away. My wife then took my plate to the kitchen and was given a huff and puff before having my plate swapped. Plate #2 was not much better - the burger was tiny and half-cooked. My friend's chicken burger seemed only half cooked, too. All of us hardly touched our food and when a different waitress came to collect our plates she asked if everything was OK. I replied 'No, the food was terrible.' She looked at me askance and asked if we wanted replacements. I said 'No, but a refund would be useful.' She took our plates and never returned. Just like we won't be returning to this pub.

18 Apr 2006 12:43

Back to pocketcalculator's profile