The Sussex Arms, Twickenham - pub details
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Tel: 0871 951 1000 (ref 6910) - calls cost 10p per minute plus network extras
- Live music
- Food served, Sunday roast, Real ale
- Outside seating, Dogs allowed, Children allowed, Credit cards accepted, Smoking area, Wireless internet access
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other pubs nearby:
Wine Bar, Twickenham (0.1 miles), Prince Blucher, Twickenham (0.1 miles), Prince Albert, Twickenham (0.2 miles), King's Arms, Twickenham (0.2 miles), Rifleman, Twickenham (0.3 miles) - see more nearby pubs
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 100 shown - see all reviews
Number of active handpumps reducing, quality of kept beer falling. Sunny evenings and it is no longer packed, so customers are noticing and voting with their feet. Attracting a different type of customer now, partially encouraged by the equal opportunity employment policy with 6 out of 6 members of staff being young ladies the last time I visited, so slightly more tattooed lager swilling blokes now sitting round the bar.
If you preferred it the way it was, the way it transformed itself and became a success, then walk ten mins to the Rifleman.
TW1 - 19 Aug 2015 13:21
|I like this pub, I like it a lot. There is invariably a good selection of beer available and it has a nice cosy, friendly feel about it. But last Saturday evening the service was very poor, there just weren't enough staff on and it will make me think twice about going there on a Saturday evening. We had to wait quite a while to get served for our first pint and when I still hadn't been served for the second round after a wait at the bar of well over five minutes we decided to leave.|
Another complaint is an aspect of their loyalty card system - buy nine pints and get the 10th pint free. They currently charge £3.80 per pint for the real ales irrespective of strength so with the loyalty card if you go there often enough this works out net at £3.42 per pint which is not at all bad for the area. The problem though is that they regularly don't have new loyalty cards available and I'm beginning to think this is deliberate policy. There weren't any new cards available on Saturday. I have never known a shortage at their other pubs - Antelope, Surbiton, & Express, Brentford - but it happens too often in the Sussex for my liking, hence my suspicions.
If you can't get a card you obviously can't get it stamped so therefore buy nine pints get one free can work out at buy 10 or 11 pints etc and get one free. Perhaps next time this happens to me I should ask for a receipt so I can get my new card stamped the next time they're available. What the staff reaction to a request like that would be I don't know.
MillHouse - 6 Jul 2015 18:49
|Nearly confusing in its architecture but this is a cosy real ale-focussed pub which is a sister gig to the Antelope in Surbiton - whence cometh my beer, in this case Big Smoke Electric Eye. Tiling and the rest of it is a decorative marvel although I was quite content to sit on the leather counches and have my beer while people wandered in over the long afternoon in the part of Twickenham that is away from the centre with its 'spoons and for all I know Arsenal fans. The bar staff are a double act. There was a dog which was made a fuss of by everyone. This is good for in a bad pub the dog makes threatening gestures at you instead, and that on this particular afternoon was only the purlieu of a gentleman (I use the term very loosely) near the Goat who made monkey gestures at me to force me off the pavement. When I reached the Sussex Arms I found what I had suspected, that not everypony in Twickenham is aggressive and some are actually knowledgeable about the beer.|
rainlight - 16 Jun 2015 21:10
|Great selection of beers, even the lagers are esoteric. Good atmosphere and charming cosy decor. However, let down by frequently filthy glasses and bar staff who, although perfectly pleasant, habitually serve the closest person to them on finishing with another customer leaving those who may have been standing at the bar for far longer (but are less vocal) ignored. Annoying in a pub which otherwise deserves to be busy for its plus points. The music played is a great mix of genres but why on earth during a quiet mid-week the owner frequently feels an urge to turn it up to conversation drowning levels in the back room when people were sitting there because it's a good place to have a chat is beyond me. A decent enough pub which could be great but frustratingly let down by faults which would be easy to fix if the owners cared to do so.|
Roborovski - 13 Feb 2015 12:02
|Friendly pub with very, very impressive range of ales (local and from far away) and ciders on hand-pumps. Wide range of hot food options including their famous pies which are to die for! The toilets aren't great, but the main whinge would be that there are lots of small round tables and high stools but nothing that's ideal for eating at!|
Trev - 2 Jan 2015 20:22
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