Botwell Inn, Hayes

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user reviews of the Botwell Inn, Hayes

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

I used to drink here pretty regularly and was made very welcome by the staff and management. Food is decent and the beer well-kept. Customers are a rough-and ready crowd but this is Hayes FFS; you're going to get a bit of boxing now and again on a weekend night...

The managers B and G do a wonderful job. Keep my spot at the bar warm for me...
DuncDisorderly - 1 Nov 2010 20:45
This place is an absolute disgrace! And shoul be shut down by health and safety. I went for some food with my father which took ages 2 come out and god knows why because it was still bloody frozen solid!! The management is a joke as she didn't even give an apology and took no responsibility for it simply saying "well I didn't cook it!" I walk past this pub on a daily basis, and for no reason what so ever you get a torrent of abuse from the customers who stand outside smoking pot drunk off their heads. Most of the staff don't believe in service with a smile! If I were you I would stay well clear!! What a disgrace 2 the weatherspoon chain!
Cleocleop - 9 May 2010 16:43
They used to leave the disabled WC door ajar, resulting in urine smell, but seems to be better now. Enjoyed breakfast and also a curry here in recent weeks, ale good too - and now a beer festival in progress.
arthur256 - 19 Apr 2010 21:25
Enjoyed a few pints here the other night. Much improved of late.
wobblybob - 19 Apr 2010 20:01
One of the best Spoons outside central London. Awesome pints of Cotleighs Buzzard and Marstons Old Empire, a perfectly cooked mixed grill and on a Tuesday night the place was lacking all of the reasons why people criticise (Poor staff, ropey clientele etc.). By far the best pub in Hayes and well worth a visit.
twineyboy - 10 Feb 2010 23:24
Have to say I was pleasantly surprised by this place - food is very good and cheap - the breakfasts are superb value and tasty. The service is good, although the bar staff could smile more. Mind you, given the fact that 80% of their clientele are smelly pissheads and old mumbling dribble merchants (plus the occasional pikey contingent), you can hardly blame them.

I like a pint here, would go back, its a bit like watching a soap opera as there are some colourful characters in there. Yes.
tombsie - 1 May 2009 18:40
Evidently recently refurbished, this is one of the better 'Spoons in my experience based on just one visit admittedly. A friendly attentive barman, locals enjoying some banter and conversation, and some well-kept ales at only £1.69 per pint.If I'm in Hayes again I'll go back there.
Ordinary - 23 Apr 2009 22:22
Was born in Hayes and come bay to take my father out for a pint. We usually end up here. Good choice, staff friendly, plenty of seats. Not eaten here but he has and was not keen.
Richard49 - 27 Mar 2008 11:49
Had a meal recently. Food was inedible. Chilli was burnt from being overcooked in the microwave. Rice was almost cold, garlic bread was microwaved instead of being grilled / oven cooked.
I wrote in to complain but their response was just a 'fill in the gaps' standard letter with no real apology.
robhealy - 30 Nov 2007 11:19
cheap as any other weatherspoons is. didnt find the atmosphere very welcoming
mrs_newcastle - 29 Apr 2007 13:27
cheap beer and food if your in there from 11am to 2pm say hi to my old man albert and buy him a pint
mick1965 - 26 Apr 2007 07:25
Good, well-kept ales and friendly service, but the pub seems to be a hangout for the local social defectives. Shame
wobblybob - 25 Dec 2006 15:08
Typical good value from Spoons and a good selection of RA. 7/10
fat_beer_badger - 12 Aug 2006 14:06
Now doing live jazz on sunday evenings.
(As far as I know, this is for a trial period which started on 6th August. If successful it may continue. In other words "use it or lose it").
dave45 - 7 Aug 2006 12:52
Quite a nice pub. Friendly bar staff but, as cackgsy said, they do tend to move on. Good selection of foreign bottled lagers. Screen showing Sky News in the dining area can be a bit distracting.
dave45 - 17 Jan 2006 12:49
was a really great pub when it first opened, however like everything else in hayes - the chavs took over!
anonymous - 17 Oct 2005 17:12
Not a bad pub, for a Weatherspoons. Its quite comfortable, and the locals don't seem the usual bunch of alkies that Hayes can produce.
zagreb - 25 Sep 2005 16:18
Two words...

IAN PARKER!
John_138 - 22 Sep 2005 02:43
I used this palce when I was unemployed, so I can vouch for the fact that it is cheap. The beer selection was always good, and because of the large turnover the beer was always in good nick.

There are two major problems with the Botwell Inn. All the really good staff move on to better things in the Wetherspoons empire (fair play to them) but that means a constant changing of the guard.

However the principal problem are the customers. Very cheap beer attracts trouble, and there is plenty of that in Hayes. Personally I'm not keen on pubs that have to employ bouncers.
cackgsy - 15 Jul 2005 17:20
CHEAP..... very cheap......very very cheap. ANother Weatherspoons I am afraind but to get lashed before going on to anywhere else.. cos you need to ( dont stay in here all evening) it is fantastic. You know the score if you have ever been into a weatherspoons, and ig you havent , then try this one NOW
matthew - 26 Jun 2004 11:28

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