Ferry Inn, Wilfordback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
We had recently had a Christmas meal here and I must say that I experienced the WORST service I have ever had to endure. The bar staff were slow and didn't know which of the wines on the menu were red and which were white. They also struggled to find the spirits when ordered. On top of this they had run out of a lot of the wine on the menu, including the Wine of the Month displayed on chalk board behind the bar - citing a missed wine delivery as the problem. Then the food. The food was exteremly poorly cooked and displayed. The waiting staff did not have the slightest idea what they were doing. Drinks orders never arrived - the waitress didn't even know what Staropramen was - it was one of their main draft beers behind the bar. A person on another table has their meal tipped over them. The manager was the only competent person in the place, but of course she could not do everything. This was supposed to be a nice family Christmas meal, but was totally runined. The food was not cheap by the way. Very disappointed. On the plus side - the Real Ale was well kept and the wine (when available) was good quality.
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the ferry inn is a restaurant with a small bar and limited room for those who do not wish to eat. the ferry inn is not a `pub`. having said that, the beer is reasonably well kept and smokers are (thankfully) well catered for. plenty of tables with attached umbrellas provide ample cover for us lepers to continue to indulge in our disgusting habit.
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Glad to say all the service probs have been sorted now,the food is top class and the service is back on track,Off there again tonight for a meal.
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Lovely place - so the service may be a little leisurely, but if its a relaxed evening with great food and well served ale that you're after you won't be disappointed. Eaten here in two occassions and both times it was very good - recommended
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Fine food, whilst pricier than average, was served in a timely manner, unlike previous comments. That said, a personality implant wouldn't go amiss with the staff that my family were exposed to, & some manners education wouldn't go amiss. Our visit was mid-afternoon, so it may have been end of shift syndrome & the timeliness may have been because they weren't so busy. Either way, not enough to preclude another visit.
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After four or five visits in recent weeks, on the whole I feel the service is consistently very slow. They always seem to have plenty of staff on but it can be hard to figure out what they're all doing. Beer, food and wine are all pretty good. There always seem to be lots of flies buzzing around, and this wouldn't happen if more attention was paid to cleaning the tables.
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We went to the ferry last night,Orderd our food at 19:00 at 19:45 our starters came out (COLD!) and by 20:45 with no mains we went to get a refund,Only to find others at the till getting refunds..The service is rubbish there! We dine there five or six times a year but not anymore.There must have been some staff changes as the place used to be good. I would suggest that senior management look into the way the ferry is running as six complaints of missing meals in one night is just not on!
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visited in sept,charming pub,food exellent,if a little expensive,beer not too expensive,service good,but a little slow,but on a sunday dinner this was to be expected
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This is a great riverside pub just by the ha'penny bridge.
Good food and wide range of beers.
Cobbo - 15 Jun 2004 21:27 |
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