Rose and Crown, Brockenhurst

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user reviews of Rose and Crown, Brockenhurst

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Visited a few weeks ago. The pub's main attraction is its massive (60+ tables?) beer garden and patio, which includes several covered gazebos as well. It really is lovely there on a warm day.

We had a meal, but as other reports here have indicated, the service was horrendous. My husband bravely waited in a 10-deep queue for around 20 minutes just to order the food. The meal was a bit expensive for fish and chips and a pie, but the quality was alright.

It also took a while to get served at the bar. As I was walking away, having already been served, it sounded like someone in the food queue dared to complain about how long it took to get served and the woman behind the bar basically said, "...if you don't like it, you can go elsewhere..." Not exactly what I'd call a smashing attitude. Perhaps they feel they don't require more customers - the place was packed when we were there.

gypsygrrl - 30 May 2008 12:09
My wife and I were staying in Brockenhurst . Although this pub was not on the recommended list provided by a friend who is a regular visitor to the area, we thought we would try it for an evening meal.

I should have recognised the warning signs as soon as I entered. The "specials" chalk boards were clearly not updated regularly; the menu items were obviously part of the regular menu. The hot food serving area appeared it was rarely used. A glance through a glass-panelled door in to the kitchen area suggested little activity. My minimal expectations were realised by a half roast chicken that looked and tasted like a late dinner reheated. My wife’s chilli beef (slightly more appetising) had so many chopped red chilli’s with seeds intact that she abandoned it after a sterling effort. My best guess is that in a prominent position next to a busy through route and with a large garden with outdoor heaters, this pub/hotel must depend on passing summer trade. One to avoid in future.

Hellskitchen - 22 May 2008 16:12
More of a hotel and restaurant than a pub with a limited range of real ales and the beer and food is pricey. Photos of local airfields from the War adorn the walls which are interesting to look at.Nice beer garden on the side.Staff a bit slow serving when I've been in there.
hogshead - 25 Feb 2008 19:38
Been in there twice. Both times had to wait a long time to be served as there only seemed to be one guy working (dealing with the hotel and everything). Very hot, very loud music, but still a lot nicer than any Eldridge Pope I've ever been in!
The food looked very unappealing and the prices were insane. Seems to be trying very hard to be posh, but failing.
popiellajones - 23 Feb 2008 19:51
Great location and nice beer garden. unfortunately teh range of beer wasnt amazing. We didnt try the food having been advised to eat at the nearby Foresters instead by a local.
pubscouter - 13 Sep 2007 19:49
We have had a fantastic weekend this weekend, we had a four poster bedroom which was such a peaceful room considering it was such a busy pub, the food was fantastic, the staff were friendly and helpful. We have stayed in some real top hotels, but none of those compare to the friendly atmospshere we received at the Rose and Crown, will definitely be staying again.


cwratten - 19 Aug 2007 19:44
stayed here this Easter and booked a four poster room. We travelled down from London early morning so no time for Breakfast, they couldn't do us lunch and referred us to a large menu scampi and chips as an example £10! We didnt want a full meal as were going for dinner that night.In the evening they closed the kitchen at 8 and so we had to eat at the fish and chip shop across the road. Assistant Manager was rude and patronising room was filty with a spiders nest in the frame of the bed! We were moved to another room with a large corner bath...no hot water for 3 days! Manager Ann was never seen except to take all the glory for the carvery. Lots of other residents complained whilst we were there. This was our first time away together as it is a new relationship and it was supposed to be special and we had a thoroughly miserable time. We couln't leave as we had pre booked train tickets for our return on Monday. The whole place needs an expensive refit and the staff all foreign are all run ragged! Stay away!
foxface - 2 May 2007 14:14
Stayed here back at the start of September for the weekend and had an absolutely superb time! It was REALLY busy in the restaurant and we didn't have to wait too long for our meals and they were lovely, breakfast was wonderful and the staff exceedingly helpful. Don't think I've been made to feel more welcome at any other hotel i've been in! A credit to the managers, Ann & Charlie.
muttley75 - 11 Oct 2006 21:02
Nice location in a pretty New Forest small town.
Ate there last night. Lasagne was awful.
I couldn't finish it, which doesn't happen with me!
My husband had lovely, authentic paella though.
Excellent, spacious beer garden.
Phmoo - 1 Sep 2005 17:01
Awesome pub - we stayed in an amazing room, the breakfast was very tasty and staff were friendly and helpful. Drinking facilities good also.
anonymous - 8 Apr 2005 13:44
Nice pub but really poor accomodation, located on a very noisy road (with old windows offering almost so sound protection), and a totally ridiculous 10am checkout time. I would not stay here again.
anonymous - 31 Jan 2005 08:33
stayed there in july 2004, had a room in the courtyard at the back. really nice room, just like the pic, breakfast was fab, evening meals are a bit over priced and quite small. young staff were brill.
sue weaver - 8 Sep 2004 17:07
Lovely accommodation and really great young staff. We thoroughly enjoyed our stay and were made most welcome. Great breakfasts, too.
Vicky - 8 Apr 2004 23:08
Lovely Pub, Snooty Locals and around ten pounds for well below average pub grub.
Russell - russruss21@hotmail.com - 9 Oct 2003 12:46
Great accomodation in the coach house at the back. Love the food - full english breakfast is great if you stay there. Friendly staff and good wine list too!
Sarah - 19 Aug 2003 16:04

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