The Cittie of Yorke, Holborn

If I had reviewed this pub prior to last night, I would have given it the highest marks, but after a situation one of my friend's had there last night, I will never go there again.

My friend ordered a cider and when he came back to the table realised he had been given a lager. He went back to get the drink that he had ordered where the staff and the manager told him no in no uncertain terms would they switch the drink and that it wasn't their fault.

We were a large group out for a session so we went somewhere else (The Lamb on Lamb Conduit Street. Fantastic place) and spent the money on our 5 rounds there instead.

Interesting looking down at some of the other reviews, other people have experienced similar treatment.

I feel sorry for the staff there. It must be unpleasant walking around being so angry that you can't provide even the semblance of decent customer service.

28 Jun 2013 16:04