The Pembroke Castle, Primrose Hill

We had a terrible time here on Saturday. We had pre-booked an area about 3 weeks ago and were planning a nice evening for a group of about 30. However, the manager went out of his way to make sure our evening was rubbish. In the end we left after 2 hours. He was rude, aggressive and arrogant to us. He didn't care that they had messed up our booking and only resrved tables inside when i had specifically arranged inside and outside areas - he was unhelpful and aggressive. Such a shame as the pub itself is in a great area and has a lovely beer garden but it's just not worth going there for the attitude and rudeness you have to put up with. Would never go back.

4 Aug 2008 17:21