The William Morris, Merton Abbey Mills

just visiting this site today as i was in the area on business. first impressions from the outside walking towards the site was wow but then it all went downhill from the time i entered. what a dissapointment. empty glasses everywhere, unwiped tables. and they appeared to be short staffed as the 2 staff that were visibly working seemed stressed and under pressure. Tried some food off the new menu that was advertised as sizzling??? more like stinking. microwaved steak pie and mash with no gravy??? and to top it all off a manager with an attitude,and appeared to not know 1 end of a bar from another. was looking for a venue for xmas dinner but think ill chose another venue. shame nice looking pub lots of potential but very poorly managed.

19 Oct 2008 00:17