The Horse and Groom, Streatham

Dont normally write these but thought had to put something on to warn people about this place. Took my mum for lunch there on Monday, without doubt the worst customer service ever seen in a pub. Ordered 2 dishes with a side order of chips. The 2 main dishes took 35 minutes to arrive, and the extra chips didnt turn up-till the meal was finished. Lasagne was burnt, with the side salad being non existent..
The young idiot barman was very rude, and when we asked to see the manager he went downstairs, came back and said "yeah she in the kitchen now she be up bout 20 minutes". Not exactly good behaviour from a manager. We left before she came up, safe in the knowledge we would never return!

18 Nov 2009 20:27