The Roebuck, Hampstead

Went there last night for the Quiz. Its a decent pub - food ok, and beer is lovely. However, the manager is pretty obnoxious - my food hadn't turned up for an hour and a half and when I enquired about it, he came over and wrongfully accused me of trying it on to get some free food! Not exactly customer service! It left a very sour taste and even later when I spoke to him he was really confrontational when I was trying to avoid any fuss.

Turns out we won the quiz, so in effect our food was free, and we also got a �20 bar tab, but ordered a bottle of wine to take away so we wouldn't have to go back there!

7 Mar 2007 07:57

The Horseshoe, Hampstead

Brilliant place - relaxed and offering a great range of quality food and drinks. We went there for Sunday lunch and had some really nicely prepared starters - all fairly simple, but using great ingredients from suffolk, cornwall etc. The beer was great too - we drank the adnams being suffolk folk. Our only grumble was how long it took to be fed. However, the friendly (and rather posh) staff did warn us they were short staffed, which we really appreciated. When our Red Poll roast beef arrived, we were soon quiet, contented with our fantastc grub. We got an apology on our way out too, but we didn't really need one. Hats off to the management; get well soon to the other chefs!

14 Aug 2006 15:43