Blundell Arms, Horwich

Where should I begin ;-) 14 of us went for a meal at the Blundell Arms on 6th Feb, my friend who had booked it was advised to pre-order the food so we wouldn�t have to wait for the food, which he did on the previous day via email. The first experience we had when arriving was to be greeted my a very miserable lady (who we later found out was the manageress), she informed us we couldn�t use the two for one vouchers because we had pre-ordered (as they had suggested) !!! Then we had to wait about an hour for our PRE-ORDERED starters to arrive, then another long wait for our PRE-ORDERED main meal to arrive, this was after we had asked for the Manager who just stood and nodded that he agreed we had waited a long time. Finally the food arrived, the chips weren�t cooked properly, but the best was the "half a duck" my friend ordered (the birthday girl) it was in-fact a quarter duck and quarter chicken stuck together. The puddings was another fiasco my chocolate fudge cake was stale, we were told the crumble was apple, when they arrived two were apple and one was rhubarb. I certainly won�t be rushing back to the Blundell Arms, the management need to get their act together very quickly otherwise they are going to loose a lot of business.

8 Feb 2010 11:26