The Yard, Old Street

Nice building and food was pretty good BUT, when we got the bill the waiter held onto the bill and presented the card payment machine at the bit where it says "press green to add a tip" to encourage you to leave one. I asked to see the bill (because i wanted to confirm the total) and the waiter hesitated before handing it over. I was furious to see that there was already a service charge added... i challenged him on this and he said "the waiters don't get the tip already on the bill" ... does this mean that the waiters are actively being encouraged to con customers into double-tipping - i consider this as near as dammit to be fraud as holding onto the bill was quite deliberate!! shocking practice - please look out for this if you do eat there.

18 Aug 2011 09:56

The Prince Alfred, Upper Hale

Great re-fit - very friendly staff and good beers. Sunday lunch is particularly good. Would recommend to anyone!

9 Jul 2009 15:58