The Hawk, Wickford

Restaurants running out of the odd dish from their menu happens from time-to-time. I can live with that. However, turning up at 6pm on a Sunday to be told that there was no lamb or chicken left, including breaded chicken for the children, was rather disappointing. After being told that there was no pasta either, it was becoming clear that the evening was not going to end well. Good weather, which had been predicted for days, was the reason provided for the food's marvellous disappearing act. Further chaos presented itself in the form of a pipe, which fed an oven in the kitchen, deciding to disconnect itself. As a consequence, all but 3 tables in the pub were asked to leave - I wish we had been asked too. An hour and a half later our food arrived, 4 out of the 6 dishes were cold and we promptly decided to leave. Whilst I accept that some situations are unavoidable, I cannot help wondering if management had been ignoring a worsening equipment problem for weeks, just like they had been ignoring food shortages, until it was far too late. It was a shame that we never got to use our £40 vouchers, compensation for a bad experience there 6 months ago, as this was one meal that we were not going to pay for. On a positive note, the waitress was very pleasant!

5 Oct 2015 09:40