The Highcross, Poulton Le Fylde

Not a pub to visit for a meal experience when it is busy. I visited today for an early-bird meal with family. It was quite busy, and we were told that there was a 20 minute wait. That was fine, as we were 3rd on the list to get a table, so had a drink whilst we waited. However, half an hour passed, and new entrants were getting seated before us and the 2 before us. We questioned this, and were told that there was also a booking facility being utilised alongside normal footfall customers. That was taken onboard, and we waited further, only to see people that had waited half an hour after us being seated before us. After an hour, we left, hungry and tired of waiting. The waitresses and table cleaners appeared to be on the ball, so too did the bar staff, but the maitre de appeared to be functioning in an ad hoc manner; flustered and working to an organised chaos theory. We ended up at the nearest Macdonalds (which I usually avoid like the plague), but at least we got served with efficiency!

10 Aug 2009 00:18