BITE user profile - YugT
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Username: YugT
Age: 49
Sex: ?
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The Waggon and Horses, Surbiton
OK, so I thought I'd give the place a second chance. It only took 35 mins to be served on this occasion and having to loose my patience with one member of staff who then told me to "fuck off" as he was busy. Busy doing what who knows, not serving customers apparently. This place could be great and did feel quite sorry for the poor american bar maid who was obviously trying her best. Witnessed multiple bad comment about the quality of food. I should have followed my own advice and not returned after their opening night; but i thought I'd give them the benefit of the doubt. I should't have. I haven't ever been sworn at by a member of bar staff before and was quite shocked by the whole experience. The manager is a rude young chap who has seemingly gone deaf when any customer attempts to speak to him. The Waggon and Horses has now managed to combine being the most over priced and poorly managed pub ever.
15 Oct 2011 11:18
Great pub run by wonderful people. Full of character and great fun. Their cheese nights tend to be fully booked up well in advanced but that because they are great. It is on the expensive side beer wise, but otherwise it's my favourite pub in Surbiton and feel lucky we have such a place.
1 Oct 2011 18:42
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YugT has been registered on this site since 19th January 2008
The Waggon and Horses, Surbiton
OK, so I thought I'd give the place a second chance. It only took 35 mins to be served on this occasion and having to loose my patience with one member of staff who then told me to "fuck off" as he was busy. Busy doing what who knows, not serving customers apparently. This place could be great and did feel quite sorry for the poor american bar maid who was obviously trying her best. Witnessed multiple bad comment about the quality of food. I should have followed my own advice and not returned after their opening night; but i thought I'd give them the benefit of the doubt. I should't have. I haven't ever been sworn at by a member of bar staff before and was quite shocked by the whole experience. The manager is a rude young chap who has seemingly gone deaf when any customer attempts to speak to him. The Waggon and Horses has now managed to combine being the most over priced and poorly managed pub ever.
15 Oct 2011 11:18