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The Boltmakers Arms, Keighley

Well what can I really say about this little gem of Keighley apart from how disappointed I have become of it. For the last 10 years my wife and I have spent many days & evenings in this pub but whilst in there on Saturday evening 18/10/14 we left feeling highly discussed. When we arrived it was very busy, my wife managed to find a table whilst I went to the bar. I was served very quickly by the young lad (whom seemed to be the only one willing to work which I will refer to in a moment). Whilst i stood there waiting for our drinks, the landlord who was sat at the end of the bar drinking with some regulars, quite clearly showed how he doesn't like certain amount of his customers. The language that was coming from his mouth as certain customers walked in was appalling not only embarrassing for them but other customers in the establishment has he clearly made sure they come hear him.
When I returned to the bar for our second round of drinks I was absolutely gobsmacked, the young lad that served me earlier was running up and down the bar serving whilst the lass he was working with found it appropriate to sit on the sink whilst texting on her mobile and talking to the landlord. I counted 5 other customers waiting to be served but she obviously found it far more important to play on her mobile than do the job she was being paid for. After 5 minutes of waiting and the lack of acknowledgement I told my wife that we were leaving. I am a very patient man but I refuse to be left waiting because of a mobile phone. I really hope the young lad gets the recognition he deserves because if it wasn't for him on Saturday night then I think the majority of the customers would of walked out. Im afraid my favourite pub as now lost my customer until the professional and presentable staff that use to be there return.

20 Oct 2014 16:35

The Lord Rodney, Keighley

What a fantastic pub. Top notch Taylors beers and the most amazing food. Sun-Thurs 5-7 they do a teatime special any pizza, pasta or burger for £6.95. We have been numerous times with family and it is beginning to get difficult to choose from the menu now due to it all being fabulous. They serve Timothy Taylors Landlord, Golden Best and awarding wining Boltmaker. Definitely our favourite pub in Keighley. Keep up the good work John and staff.

20 Oct 2014 16:01

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Realalebuff01 has been registered on this site since 20th October 2014