The Woolpack, Sopley

On previous visits the bread was stale and there was no flexibility on the menu (I could have a ham and beef salad but not a ham salad!). But the visit on 17th September was the pits. I still can�t quite believe it! This is what happened. My wife asked for a large glass of white wine � the �house� Chardonnay @ a hefty �4.20 a glass. I watched with horror as the remains of one nearly empty bottle went into a glass to be followed by the reamains of another nearly empty bottle and then believe it or not, the remains of a third bottle. Wine from three different bottles in one glass � appalling wine service practice of course. But it gets worse. I said, politely, to the barmaid that my wife would like a glass of wine containing wine all from the same bottle. The barmaid refused to do this � �what would I do with what was left in the other bottles?� she said! Remember this was a bog standard house white the cost of which was perhaps �2.20 a bottle to the pub wholesale. So not happy with just charging through the nose they tried to palm off dreggy wine from three different bottles on us. Bad practice and diabolical customer service! We will not ever return.

26 Sep 2007 16:58

The Hanover Arms, Kennington

Absolutely outrageous profiteering today by this pub. Beer is normally priced at around �2.70 / �2.80 a pint. Today Youngs ordinary was �3.50 a pint. The explanation given by the bar staff was that prices have increased "whilst the Oval cricket is on". This is an outrage!

9 Aug 2007 23:13