Crown, Hornchurch

This poor pub is desperately in need of a lick of paint and some new carpets, i felt dirty just walking in there! Shame because it has such potential given the location and size.

10 Oct 2011 01:38

The Clachan, Soho

Went in here on a sunday afternoon/evening for food and drinks. Thought we would try the upstairs dining room with 'full table service'. Upon arrival there was no acknowledgement from the waitress so we seated ourselves. She didn't serve a single customer in the 10 minutes we waited for her to bring menus over and stared at the till screen looking puzzled. When we did receive our menus she didnt say a word. Another ten minutes passed and she came to take our order. We ordered 3 sunday roasts (beef). Approx 15 minutes later we were expecting our food and were told there was no Roast left and she gave us a menu and walked off again. During this time we overheard another customer ordering roast from another waitress who had appeared. I approached the waitress and she informed me that there was only chicken left. Why didn't the first waitress see if we wanted that instead?! Both waitresses acted as if it was their first day without training as they opened the food lift and looked baffled time and time again. Other customers were complaining about the wait times. Neither of them came back to check on us during the meal nor was the bill given to us and we paid at the bar. Cannot believe management have just left two incompetent staff to run the restaurant with clearly little to no training.

10 Oct 2011 01:31

Yates's, Romford

The staff are awful, toilets disgusting and the drinks warm. If you are majorly drunk these things might not matter to you but if its the start of your night, avoid!

8 Jun 2011 22:08