The William Morris, Merton Abbey Mills

I have been there in the past for a pint & it was OK. Beautiful location
I went yesterday afternoon for a meal with my sister & it was absolutely appalling
The young lady I gave my order to took fifteen minutes to ring up the order. I told her four times I wanted fish & chips & vegetable tagliatelli. I showed her the menu several times & still she could not get it.
Then we waited forever. When I went up to enquire she said it was comming & went back to doing nothing
When after 45 minutes I told her we were leaving & wanted my money back she didn't answer me but rushed into the kitchen and brought out two plates
The fish & chips was luke warm- looked like it had been standing about for half an hour. The tagl;iatelli looked uneatable
I told her I was very unhappy about this & she just walked away
Absolutely appalling. The worst meal ever & as for "service".....

26 Sep 2011 11:31