Harts Boatyard, Surbiton

The only redeeming feature of this establishment is that it is on the river, I have always had bad service here in my 4 years as a Surbiton resident from the bar staff, food was better when it was a Out & Out eatery. I have eaten once there since a beefeater, waited 1 hour for applaing starters, drank all my bottle of wine, waited some more, gave up and left, still no mains. Went back with a group of people, they wanted to eat, advised against it but went with the flow and we ordered bar food... again a long wait for food, only one of us was satisfied, basically rushed and crappy, miniscule portions and the meat was burnt to a crisp. Three of us had the trots later on, all complained of not feeling good. Yeah nice one!, nice evening ruined. Also on another occasion, got a drink for my partner, barrel ran out for me, took 15 mins to change it!, did'nt serve me 1st, made me wait while they finished off others orders, yeah nice bar staff, 32c out after a days work did I need that beer, no, it's ok, i don't mind waiting while you get your pea-brain into gear ! Did I mention they were completely useless too ? WELL THEY ARE !
I wholehartedly agree with SIMONAM basically - F**k off and get a life... I will not be returning unless it is owned by another brewer, I hope you go bust.

31 Jul 2006 12:59