The Rose And Crown, Stratford Upon Avon

Worst pub lunch we have ever had, from the outside you could hazard a guess that it was a nice friendly welcoming pub. This was not the case. The staff barely cared for its customers, they were even drinking behind the bar. No effort on the service front, seemed like they didn't want the business.

Ordered our lunch, most things were off the menu as they had 'ran out'. The food came, missing most of the accompaniments. The chips were soggy, the wedges were hard and dry and it was served with a mayonnaise which had a skin. We waited about an hour for the staff to clear the table, which gave me the chance to complain. I asked why should I pay full price for a half a plate of food? Their response was a blank look, so we just left. Does anyone know the company who owns this place? As I want to make a formal complaint.

31 Jul 2009 12:42