BITE user comments - cheguevara
Comments by cheguevara
I can only agree with the views already stated.4 of us went for lunch on a Monday .Only 4 other customers in the restaurant & 2 at the bar.
Beautiful day so down to the "new garden area"!!!.immediately noticed that no form of maintenance on the "furniture" if you can call it that rickety wooden seats many parts broken even 4in nails sticking out.
Took my grandson to play in the Wendy house"falling to bits" very dangerous.
Food was ok but no beers or lagers on draught.Paid �5 for a bottle of beer UNBELIEVABLE.
Bill had 12.5% service charge automatically added !!!!
it is becoming more noticeable that establishments thet go from Pub to "Gastro-pub" crank up the prices & offer v poor quality in return.
Worryigly found an additional credit card charge on my Mastercard statement at the end of the month.THIS WAS MADE AFTER I LEFT WITHOUT ME BEING PRESENT !!! CURRENTLY BEING "INVESTIGATED" WATCH THIS SPACE FOR UPDATE
1 Oct 2012 16:42
Having passed the Woodman en-route to Ide Hill & being impressed with the setting I booked a table for 4 on the 22/4.
The whole setting & the olde world interior leads one to believe that standards would be high.Regrettably that was not to be the case.
On entering the Restaurant we found out that it was a "DIY" operation.Ie the customers do all the work hopping up & down to order drinks/wine/first corse/second course/dessert/coffee even to finally paying the bill at the bar.
I found that amazing especially as there was at least 8 staff on duty.
The prices were certainly not even competitive �14 upwards for most mains.
After duly visiting the bar on 3 occasions to place orders .
The wine was brought to the table & plonked down with 4 glasses Staff evidently unable to open bottles & pour wine.
An order of duck bread was tough & impossible to cut with the cutlery supplied.The Venison S African casserole could have been any kind of meat as it had been cooked to death.It was served in a ridiculous iron couldron with a pot of rice.How was I expected to eat it out of such a ridiculous recepticle.A typical "JUNK GIIMIC" in my estimation.
On to the desserts Apple crumble was a some kind of apple slime surrounded with cream.Again complaints were made & some sweet yukky cheap ice creanm was served.Again complaints were made this time to the "Manager"Apart from deleting the cost of unsatisfactory meals & a request for the bill to be provided to us personally NOTHING HAPPENED.
THIS ESTABLISHMENT SUFFERS FROM BAD STAFF ATTITUDE PROBLEMS BEING A POORLY MANAGED OPERATION..
I SUGGEST "THE MANAGEMENT" TRAIN ALL THE STAFF STANDING AROUND CHATTING & DRINKING HOW TO OFFER SERVICE TO THE TABLES.QUALITY OF FOOD SERVED EMPLOY A CHEF WHO IS CAPABLE OF COOKING THE ITEMS ON THE MENU & REPLACE THE "BROUGHT IN DESSERTS" WITH HOMEMADE.
I would add that the Chaser in Sittingbourne is booked solid for the next 3 Sundays & Sophies choice A Restaurant with a high long term reputation provides excellent service to the tables wine is poured for sampling prior to filling all guests glasses subsequently.Allmain courses are circa �10 & a three course meal with wine & intro drinks is circa �25 This includes copious cups of Coffee with mints as well at the end .Tipping is a pleasure here .
Having worked for 30 years in Management in the catering Industry my advice to th "Management" of the Woodman is Leave the Indusrty & let someone take over who knows what they are doing & what the Competition is like.
24 Apr 2012 20:47
Oh Dear Something has gone wrong here.Took some friends on a Saturday Lunch couple of weeks back.No food available.Kitchen unable to cope.
No umbrellas for tables outside.
Car Park is the "pits".Time for a new management team
17 Jun 2008 23:20
Kings Arms, Offham
I believe this pub has had a makeover.Very pleasant it is too
Nice range of well kept ales
Unfortunately sandwiches below par Horrible supermaket cotton wool bread used .French dressing tuned out to be vinegar Yuk
Shame has potential .
1 Oct 2012 21:19