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BITE user comments - Fin58

Comments by Fin58

The Dolphin, Betchworth

It is certainly not the Pub it used to be - AGAIN!
Why do Young's let it happen - maybe the bottom line says profit and other than that they don't care?
The beer can be good one minute and shocking the next and as the previous poster says - drinkers are moving elsewhere and the character of the place is fast disappearing.
I know some people complain about the front bar but the locals give the place an edge and it is not always bad.
The amount of money they used to spend must surely be missed by the Brewery?
Less cars in the car park means less people stop by.
I am also told from people who ate there recently that the food was not good and they will not be back.
A real shame!

14 Feb 2015 12:00

The Dolphin, Betchworth

I know just the chap you are talking about - a real gem indeed!

18 Jul 2011 07:27

The Dolphin, Betchworth

I haven't posted for a while and haven't personally been to the Dolphin for ages but I have had two people in the last few days state that the meals they have had recently were very poor indeed (both groups of four people) and that they won't be going back.
Also others (three in fact) saying that the atmosphere in the Pub has changed dramatically and for that reason they will probably not go out of their way to go there either.
These are genuine local users - some regular and some irregular but they certainly fly in the face of some of the more positive (partisan) comments posted recently.
Time will tell whether Young's have actually got it right!

15 Jun 2011 06:18

The Dolphin, Betchworth

I am one of those regulars who have stopped going - not been in there for months - all due to the Landlady.
Young's know the score but choose to do nothing about it.
The Shoot go in there from time to time but tend to use a variety of Pubs now and their use of the Dolphin had become fragmented anyway due to the Landlady.
Why Young's are doing what they are doing I have no idea - hopefully time will deal with the matter.
There has allegedly been another flare up but it is so commonplace now that it has become the norm I believe.
Very sad indeed.

19 Feb 2011 19:38

The Dolphin, Betchworth

Like 555 I don't remember salt beef sandwiches even when George and Rose were there
First post by Pudgy Partridge - very complimentary indeed - what a surprise!!
Maybe the recent poor Customer Relations between the Landlady and her Public needed balancing out yet again!
When will Young's learn what a large number of people think - great Pub - bad Management (staff excluded)

9 Feb 2011 13:20

The Dolphin, Betchworth

Well spotted indeed - Angela Peat - is that her actual name (Peat) I mean.

20 Jan 2011 20:04

The Dolphin, Betchworth

I am sure that the Pub looks great but whilst the Managemnet remains there will always be problems - Leopards do not change their spots!
I for one (and I am not alone) will not be going back until Young's deals with the main problem.

13 Dec 2010 08:33

The Dolphin, Betchworth

Apparently not for Boxing though!

10 Nov 2010 07:39

The Dolphin, Betchworth

In response to the last comments - keep writing - the only way to deal with this problem is to bombard Young's until they take notice - you are not alone!
I have sadly had to vote with my feet until the situation is sorted and have not been there for a while now - I probably had my first drink in there 30 odd years ago and have been a full time regular for 17 years so it was not an easy decison.
The situaution is not good but those who care should not give up - just keep the momentum to change the Landlord and Landlady going.
Eventually someone at the Brewery must surely realize that something is wrong.
Maybe someone should point them in the direction of this site?
As for Brockham Green - The Royal Oak where Matthew is the Landlord (trained by George and Rose) is very pleasant and very well run - but the new place will be an eatery more than a Pub.
Fin 58

18 Oct 2010 09:04

The Dolphin, Betchworth

Gosh - what a lot of comments and what a lot of unhappy punters (maybe one or two anyway)
No Pub is perfect and therefore nor is the Dolphin - however it is still better than most.
The Management turnover has not helped matters over the last few years I grant you but the new Management do need to be given a chance
The Pub appears to be more settled right now and there is a better atmosphere in there.
I am a local of more than 15 years standing and mix with others who have been using the place for far longer than that.
I do not consider myself to be a "chav, a lout or a pikey" - others might of course disagree - but to be fair to some of the Posters there are probably one or two customers who you wouldn't have there in a perfect world - trouble is it isn't a perfect world and as I have said before better the way it is rather than a Pub with no character or characters!
Maybe the Posters on here who are slagging the place off should make their complaints known at the Bar rather than hide anonymously behind their posts?

26 Nov 2009 10:45

The Dolphin, Betchworth

This always was a great Pub and it still is!
There was a hiccup - maybe two actually - after George and Rose left but by and large this is still a top class country pub (thanks to the present incumbents) and thankfully one where the local community (despite some posters thinking they are not loca) still use it.
To those who don't like the "Locals" please think again - without them this place would just become another "proper" pub gone to the wall with no character and no characters - boring, boring, boring - there are many of those pubs around - too many in fact!
Take it for what it is and enjoy it - I will always go back again for the beer and the banter.

29 Jun 2009 14:14

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