The Horse and Groom, Writtle - pub details

Address: Roxwell Rd, Writtle, Chelmsford, Essex, CM1 3RU [map] [gmap]

Tel: 0871 917 0007 (ref 7927)

Nearest train station Chelmsford (1.6 miles)

Pub facilities/features:

Pub suggested by David on 15 May 2004

NB: Information may be incomplete or out of date as this pub is not currently registered.

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> Current user rating: 5.9/10 (rated by 8 users)
> Local guides: Chelmsford pub guide, Essex pub guide
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other pubs nearby:

Three Stars, Chelmsford (0.5 miles), Wheatsheaf, Writtle (0.8 miles), Cock and Bell, Writtle (0.8 miles), Rose and Crown, Writtle (0.8 miles), Black Bull, Chelmsford (0.9 miles) - see more nearby pubs

 

user reviews of the Horse and Groom, Writtle

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 13 shown - see all reviews

It's a lovely old pub, and the staff were very pleasant, however the food lets it down. We had the most expensive meal (fillet steak) but got the least food. I thought the waiter was coming with the potatoes in a seperate dish, until Imy wife discovered four tiny potatoes hidden on the plate. I had a few chips, but it seems, looking around, that if you had a cheaper meal, you got twice the chips. The "superfood salad" brought the biggest laugh as it consists of 1/2 tomato and some green leaves.
Nobody came near enough to voice a complaint, perhaps they are wise enough not to ask. When we complained afterwards, they said head office is ordering them to make the meals even smaller. I'd like to see that, but as I'm not going back, I shall miss that treat.
lesjan - 21 Oct 2008 20:20
I had the worst meal of my life in this pub. In fact, it was so bad I really had to laugh. I ordered sausage and mash which came with raw onions in the gravy and was cold. My husband had gammon that was burnt on the outside and raw in the inside. It also came with a raw mushroom on top (see, I told you it was funny). Chips all round were cold and the other two people in the party found their meals just plain revolting. We were pretty polite about it and they did refund all the food without question. However, we didn't actually get an apology or explanation.
Such a shame as I have been going there over the years and what could be a really lovely pub has become worse and worse. Chelmsford hasn't got that many places to have a meal so their reputation will spread pretty quick. I for one have warned others not to go there and I certainly won't until they are taken over.
vickywood27 - 16 Sep 2008 17:23
on the plus side, it can be lovely, and has a good sized beer garden!
megazilla - 4 Sep 2008 16:36
This place has gone downhill fast over the last few months…it takes forever to get served for either drinks or food, and general standards have really gone to pot. 45 minute wait for food anyone? Lovely.

Staff levels seem to have plummeted, which clearly doesn't help. The staff that are still there are now run ragged, which doesn’t help them on the cheeriness front, quite understandably. Comments from staff that the problems are down to ‘head office’ are rubbish, and as soon as someone realises that they are taking a lovely pub, which was always busy, down a disastrous route, the better.
Get some more staff in and take some care of the place and your customers!

megazilla - 4 Sep 2008 16:33
so the northern manager has got wind of this site now and posting his own comments!
surgery - 5 Jun 2008 20:44

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