The Pelham Arms, Lewes - pub details

Pelham Arms

Address: High Street, Lewes, East Sussex, BN7 1XL [map] [gmap]

Tel: 08721 077 077 (ref 6292)

Nearest train stations Lewes (0.4 miles), Cooksbridge (2.3 miles), Glynde (3.3 miles)

Brewery: Hall and Woodhouse

Pub facilities/features:
Cask Marque accreditation

NB: Information may be incomplete or out of date as this pub is not currently registered.

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> Current user rating: 5.5/10 (rated by 33 users)
> Local guide: East Sussex pub guide
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other pubs nearby:

Black Horse Inn, Lewes (0.2 miles), Meridian, Lewes (0.2 miles), Brewers Arms, Lewes (0.2 miles), Rainbow, Lewes (0.3 miles), Kings Head, Lewes (0.3 miles) - see more nearby pubs

 

user reviews of the Pelham Arms, Lewes

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 26 shown - see all reviews

I took my wife to the Pelham Arms for Valentines Day, and we had a fantastic meal. The home cured salmon was just about the best I've tasted, and the local fish stew was delicious. I finished with the sticky toffee pudding which was also excellent, but pretty much finished me off! My wife loved the south downs lamb she had. The service was attentive as well, and no complaints there. This pub went through a rocky patch after Jo left, but the new owners have done a great job putting it back on track. Maybe I'm just getting old, but I don't miss the wild party pub it used to be, and appreciate the warm family friendly feel to the place now.
Onthedowns - 15 Feb 2010 10:45
Great pub! Friendly staff, fantastic thoughtfully prepared food and good value. Check out the sticky toffee pudding! A legend in these parts! Nice atmosphere and very welcoming. Definitely the pub to go to if you're in the area, well recommended.
klouise - 31 Jan 2010 08:48
I was a fan of the Pelham for years. It was 'THE' place to go in Lewes. Live bands at weekends and the most fantastic juke box for during the week. There was a French chef in the kitchen who used to turn out endless fantasic meals every day. The staff always looked as though they were having the time of their lives behind the bar, all the while providing a service that was top notch. 2007 then came. The ownership changed and where they tried their hardest, if it wasn't for the girl behind the bar taking charge, the place would have been run into the ground. 2008 came by and more new people took over. They are still there now and just awful. They drove out that girl behind the bar and turned the fun, warm pub into a free-range restaurant. The live bands were stopped, the juke box was taken away and the only thing the customers were given in return was a gastro pub menu and some ridiculous 'world music' on a week night. Someone commented on the toilets before, I would like to add that the sign they talk of has been up since summer 2008! Are they really trying? They have driven away all the regulars and sent everyone down to the Brewers, which has now taken the title of 'THE' place to go! Congratulations on ruining a perfectly lovely, traditional public house.
LewesLandlady - 21 Dec 2009 13:02
Having been reccomended the Pelham Arms Sunday roast it was decided that after a long walk on the South Downs we would attend the pub and test out the acclaimed food as a celebration for a friends birthday.

In the week before the Pelham Arms were called and a table was booked for the Sunday at 3pm for eight. The booking was taken by a very pleasant young lady who explained that as the food was locally produced and it was often busy on Sunday she would have to take a deposit of £5 per head to ensure they ordered enough food! This was duly paid and all the group had to do was wait for Sunday to come along.

This is great looking pub in a great location, but what happend next showed that customer service ticked the "Could do alot better" box.

In summary, 10 mile ramble, much of which was taken up talking up the Roast we were about to consume - arrival at the Pelham Arms to be told; "All we have left is three chicken roasts and a nut roast". Eight extremely dissapointed but reasonable folk were now, wet hungry and left bemused that having paid a deposit the food we had been guaranteed had been consumed by other customers.

At this point what could be done on the customer service side to save the reputation of a pub that is clearly still learning? An offer of a free drink? Alternative menu? Deposit back and an apology? a discount on an alternative? - None of the above!, we were offerred Ham Eggs and Chips, a Burger or some Fishcakes....

So ...we shared the left over roasts which were unquestionably great roasts! and managed to persuade the chef to lay on Pie with chips for the rest...

Yes, it had clearly been a busy day but to treat a group that had pre booked and paid a deposit with low grade customer service was a disaster for PR. Maybe this does not matter to them, and if not good luck, but we felt hard done by and the customer is always right.

We tried to love this pub but there will be no valuable word of mouth publicity coming from eight hungry ramblers!!


terrymendez - 28 Nov 2009 10:10
Further to my negative review below it's about time I updated it and said that Andrew and Romy have totally reversed the pub back to being a pleasant place to have a pint, meet friends and read the paper or play pool. The staff are fantastic and friendly, the food good and the atmosphere is always great. It's definitely far and away the best pub up that part of town.

All they need to do is have some more - and non-Badger - ales on tap and it would quickly be one of the best pubs in Lewes. Give us some more ale options and my friends and I will never need to go to the Brewers Arms again.

The only concern then is that it'd be too popular a pub and we'd never get in!
happychap - 14 May 2009 08:55

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