The Cittie of Yorke, Holborn - pub details
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Brewery: Samuel Smith's
- Food served
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other pubs nearby:
Fulwood, Holborn (0.0 miles), Bung Hole Cellars and Wine Room, Holborn (0.1 miles), Penderel's Oak, Holborn (0.1 miles), Melton Mowbray, Holborn (0.1 miles), Blue Anchor, Chancery Lane (0.2 miles) - see more nearby pubs
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 207 shown - see all reviews
|If I had reviewed this pub prior to last night, I would have given it the highest marks, but after a situation one of my friend's had there last night, I will never go there again.|
My friend ordered a cider and when he came back to the table realised he had been given a lager. He went back to get the drink that he had ordered where the staff and the manager told him no in no uncertain terms would they switch the drink and that it wasn't their fault.
We were a large group out for a session so we went somewhere else (The Lamb on Lamb Conduit Street. Fantastic place) and spent the money on our 5 rounds there instead.
Interesting looking down at some of the other reviews, other people have experienced similar treatment.
I feel sorry for the staff there. It must be unpleasant walking around being so angry that you can't provide even the semblance of decent customer service.
treefroggirl - 28 Jun 2013 16:04
|Not that old. Not that good. My first opened mouthed impressions soon dissolved into a slight Sam Smiths depression. |
Tuna - 18 Jun 2013 23:53
|Very good pub which is one of my regulars after work. Sam Smiths so not the widest range of drinks however ambiance makes up for that. One of the longest bars in London coupled with deep sofas and cubby holes made for spending hours drinking in. Always busy after work however you can normally find a seat down in the basement if needs be. Staff can be surly however that is not off putting. Oh, and it is old, very old! |
mrben_087 - 18 Jun 2013 16:30
|Extremely rude staff and manager. Amongst an order of several drinks, I was served the wrong beer for one of the drinks by mistake. Both staff and manager refused point blank to correct the issue, with the manager informing me "either pay or get out". This was a totally unacceptable response and shows a total lack of respect for customers. And this was from the man I once went out of my way to inform him discretely that there was an issue with something in the gents toilets. Myself and all of the colleagues in the company I work at over the road will never be drinking in this establishment again. I suggest you go elsewhere if you want anything resembling acceptable service.|
dpryce - 8 Apr 2013 18:33
|Terrific pub, helpful staff ( mid-week evening). I take US work colleagues here and tell them the pub was built in the 1400s - they suck it up with joy!|
marklaw - 11 Mar 2013 14:20
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