The Essex Serpent, Covent Garden - pub details
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Tel: 0871 951 1000 (ref 415) - calls cost 10p per minute plus network extras
- Sky TV, Big screen
- Fruit machines, Quiz machines (Multi)
- Food served, Real ale
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other pubs nearby:
All Bar One, Covent Garden (0.1 miles), Lamb and Flag, Covent Garden (0.1 miles), Porter's Bar, Covent Garden (0.1 miles), Bok Bar, Covent Garden (0.1 miles), Spot, Covent Garden (0.1 miles) - see more nearby pubs
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 36 shown - see all reviews
|Closed as of Feb 3rd 2014 and now a boutique. Planning consent was Dec 18th 2013: replacement of bay window and renovation works associated with use as a shop|
zorrodp - 4 Feb 2014 10:00
|I went to this 'pub' on a recent day trip to London with some friends. None of us would ever visit again, a decision we made before our food even arrived!|
After waiting far too long to be seated, we ordered our food, only to then be told that in future they would require all of us to order food (two of our party had already eaten), because apparently rather than admit that it was a pub they felt the need to act like a jumped up fancy restaurant.
The food arrived, minus one meal (the soup of the day) which the waitress claimed had never been ordered, even though she had taken the order herself.
The veggie burger I had ordered, which had been described as 'a portobello mushroom with goats cheese', actually turned out to be a soggy microwaved mess of potato and tiny bits of vegetable. When I told the waitress that this was not at all what I had ordered, she said that the menu had changed and she'd 'forgotten' to tell me, and to just try it to see if I liked it. Since the issue was that I had not been brought what had been described on the menu, I said I would not be happy with that and decided to order a starter which looked like it wouldn't take long so as to avoid holding up the whole party. As it happened, it took so long for the forgotten soup to be brought out that I might as well have ordered a whole separate meal anyway.
When the bill arrived we saw that the incorrect meal had been added to the total, which we crossed out and amended. We paid the bill and left, only for the waitress to run out after us claiming we had underpaid. It seemed she was correct that even accounting for the incorrect meal, we had underpaid by £10. Being unable to figure out how, we paid the £10 and took the bill so as to work it out while we stood outside. We realised we had forgotten to pay for a couple of drinks, accounting for about £3.50... And then noticed that the remaining amount was a SERVICE CHARGE (!!!) which they had added. Goodness knows how they had the cheek to demand that after their service had been less than awful, but we decided to get on with our day and not bother arguing with them.
Apologies for rambling, but I felt the need to explain the terrible dining experience and hopefully prevent other people from having such a fiasco of a meal and being made to feel as cross as we did, marring an otherwise lovely day out.
Hopefully this place will soon close down and the building will be free for a proper establishment to be set up.
laurali - 5 Feb 2012 15:52
|food good and a nice pinot grigio at £6 for 250 ml. HOWEVER, careful when ordering a glass of house red. you are given a 250 ml glass of parducci zinfandel which sells for around £6 a bottle but the essex serpent charges £17 a glass|
sandybrown4 - 20 Jan 2012 00:41
|One of the most dispiriting visits to a pub in my life. The place stunk of fish, the barmaid was surly and disinterested, and a pint of premium lager, weighing in at £4.10, was barely drinkable. There were a number of tourists in the place eating barfood that looked like the chef had concocted from a 70s time warp. A totally soulless boozer and precisely the reason so many pubs close for good each week. Its location probably keeps it going, safe in the knowledge its tourist passing trade will keep it alive since there will be no repeat custom. To cap it all, the promised free wifi turned out to be a nightmare to register and use - all the popular false numbers any sane person would prefer to use rather than their own like 01234567890 and 07123456789 were either illegal or already taken. A nailed on certainty I will never return. |
sanddevil - 19 Jun 2011 19:55
|More of a restaurant than a pub. I have been in here before after a drink and not thought much of it. Tonight, I was after food and was welcomed upstairs to sit with the italians and the french and all their guide books. The food was very good and the service was excellent. Summary - beer, avoid, british food well served, jump right in.|
Mappiman - 11 Apr 2011 23:08
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