The Three Crutches, Strood - pub details
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Address: Old Watling Street, Strood, Rochester, Kent, ME2 3UG [map] [gmap]
Tel: 08721 077 077 (ref 29807)
Cuxton (1.9 miles), Higham (2 miles), Strood (2.2 miles)
Pub facilities/features:
- Food served, Real ale
- Outside seating
Pub suggested by SilkTork on 17 Jul 2006
NB: Information may be incomplete or out of date as this pub is not currently registered.
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> Current user rating: 4.9/10 (rated by 11 users)
> Local guide: Kent pub guide
other pubs nearby:
Bounty, Strood (0.4 miles), See-Ho, Shorne (0.8 miles), Sir John Falstaff, Higham (0.9 miles), Terrace Tavern, Gravesend (1.1 miles), Jubilee, Strood (1.1 miles) - see more nearby pubs
user reviews of the Three Crutches, Strood
please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
5 most recent reviews of 10 shown - see all reviews
On Saturday 10th January, five of us went to the Three Crutches, for lunch. We placed our orders and waited, as we were talking we did not at first notice the time we had been waiting, we then realised we had been waiting for nearly an hour. I had a word with the manageress. Our waitress arrived and explained that the print out to the kitchen had run out of paper and the order had not been received by the kitchen. We accepted this answer, although only six tables in the restaurant were occupied at the time. After approximately a further fifteen Minutes four out of the five starters ordered arrived. The waitress apologised and said she had only ordered four and would we like a glass of wine as compensation. We told her one glass of wine between five people would not go far. She said it was only for the person who had not got their starter. We said that we had all had to wait for that person who had not got their starter and a bottle of wine was felt to be more appropriate. Then she went away and when she returned she said we could only have a glass of wine. We said a bottle. The waitress returned with a bottle and said it had been taken out of her allowance. The main course arrived; I had ordered steak med/rare. My meal arrived and I requested some French mustard. The waitress returned with a bowl of sauces and asked if everything was o.k. said yes although I had not touched my meal as I was waiting for the French mustard. (No French mustard in the bowl.) When I cut into my steak it was well done and dry, not medium rare as requested. I went to the manageress and quietly asked her to come and see my steak. She came to our table and asked, “Did the waitress come and ask you if everything of ok” I said “yes, when she brought the mustard, but I had not started the steak because I was waiting for the mustard”. She replied, that is the end of the story. We then said about the waitress having to pay for the bottle of wine, what you want me to do she asked. We replied we think you should authorise the bottle of wine. She replied my Manager would want to know why, at which we responded “For Goodwill”. We had been kept waiting when the order was lost, one starter was missing She then said “End of story” and walked away. A short time later a waiter arrived and cleared everything on our table and gave us the bill. We were given no opportunity to order deserts or coffee. We felt as though we were being thrown out. We had looked forward to meeting our friends and enjoying a meal together. However the whole day was ruined for us. The owner hasnot replyed to our letter acingram - 25 Feb 2009 11:48 |
| Have today visited the Three Crutches. We have used the place many times and its getting worse and worse. Why we keep trying i don't know. Today the lasagne was slop, the cheese garlic bread microwaved, the chips manky looking and re-fried tasting of fish and the gammon was like eating from a salt cellar. Asked if we were happy with our meals we explained the above. The reply was 'Sorry about that'!!! We refused to pay for the 2 extra sides of chips but before the rude asst manageress agreed to refund the price of chips she needed to see them first and trying to humiliate my wife in front of diners. Believe me she would have met her match as my wife did not intend in making a scene. If it had carried on she would have mentioned the lasagne being slop and the microwaved garlic bread with cheese.They have had enough chances and enough is enough. Bubblegum - 12 Oct 2008 15:42 |
| Heard about this restaurant from a few of our close friends and they said they had enjoyed eating here every time they had been so thought i'd try it out and take the wife and kids out and see what it was like. I booked a table for about 7:30pm on a saturday, on arrival i was greeted by a waitress who was very friendly and accomodating asking if my youngest girl would like some crayons and a colouring in book. I myself a chef for the last 11 years can be very critical when we go out and eat so i was wary about the idea of the 2 meals for ten pounds thinking that maybe the food would represent the price, and i can happily say that i was pleasantly supprised by the quality of food i recieved. The children had nuggets and chips so not much to comment on there only that it was hot and they had enough ketchup to keep them happy. I myself had the Chicken carbonara, as easy as the dish is to make it is just as easy as to get completely wrong but the carbonara i had was light and filling with an amazing sauce that totally complemented the dish as a whole ( i'll be asking the chef for his secret) my wife had minted lamb chops which i also tasted, the lamb was a tender medium rare the way a lamb chop should be as to enjoy the flavour. the mash was fluffy and complemented with a mint jus' gravy. All in all a very nice meal and completely suprised by the quality of food and the great service that i got. If i had to rate this place it would get a 9/10. andrewmacrossuk1 - 2 Sep 2008 14:04 |
| Of course you'll 'definatley come again', cola.charlie. After all, you do run the pub! Biggles - 29 May 2008 10:36 |
| We visited this pub for a birthday lunch and should have realised we'd make the wrong decision when, on ordering the drinks we were told that they had no white wine!! Then we orders a drink of milk for our 5 year old and was told they had no milk. We ordered our meal and the waited over 45 mins for it to arrive, bearing in mind that we were the only people eating in there by now. The gammon steak was extremely salty, the steak and kidney pies were all kidney and no steal, with over half the pie being made up of gravy. The vegetables were cold. The salads were full of grit where they hadn't been washed properly. At no time during the meal did anyone ask if things were okay, or even if we wanted another drink. We did not want to make too much fuss as this was supposed to be a special lunch, but we did eventually complain to the assistant manageress, and frankly she just was not interested. One of the comments was that the meals were only two for £10 so what more did we expect! This is our 3rd trip to this pub, and it will certainly be our last. Beware of the pub with no wine!!! glenbarb - 29 May 2008 10:07 |
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