The Jerusalem Tavern, Clerkenwell - pub details
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- Food served, Real ale
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5 most recent reviews of 243 shown - see all reviews
|It's previously unprecedented for me to write about this particular problem. When you go for a drink, you don't expect to be randomly insulted by rude bar staff; it's completely inconceivable that a customer would be expected to be treated that way. Oh well, step forwards, the Jerusalem Tavern. But perhaps let's also discuss the basics...|
The décor is old fashioned but pleasant. Very wooden, and all very close. You imagine that the pub could be very cosy in winter. In summer there is a strange overriding coldness, promoted by the fact that the bar staff clearly do not want any customers to be here, and do little to disguise how they feel. On a busy summer Friday after work, every drink is served with a scornful face, from the minority of staff who actually lower themselves to liaise with customers; most simply stand back and sneer.
This pub is the flagship outlet for the St Peters Brewery. A name which you may have heard before, but if you've never actually sampled their drinks the I'm afraid it's all downhill from here. The wheat beer, in particular, is an absolute joke; presumably it's actually just a simple flat-tasting Fosters-esque lager, but something erroneous happened at the labelling factory and we've ended up with a bottle engraved with the moniker of a completely different drink.
The food is limited (only three items on the menu), and poor in quality; a man in an apron really pushes the hard sell when he comes to our table imploring us to buy food. We each pay five pounds for what is basically a mushroom in a roll. No side-order of fries, either included or paid for on the top. There aren't even any condiments available. The food is terrible.
So, back to the grievance. A young lady with a bored expression, dangling red hair and and a tendency to yawn every few seconds displays obvious annoyance at having to serve me at the bar. She is, just about, young enough to be my daughter; although old enough to understand that she is employed here to serve customers, not paid for the benefit of her benevolent company. She interrupts me every single time I order each drink, as her memory span is not enough to cope with more than one part of the order at a time. Then, as when we finally approach the end of the order, she reprimands me, complaining that apparently she would have preferred me to have listed all of the drinks in the order right at the beginning. She does this whilst displaying neither any sense of irony nor humility. We have already been in the pub for three hours at this point, and had been their best customers of the evening.
When staff abuse and insult the customers, whilst they are ordering drinks in a polite and respectful way, then the pub scores zero out of ten. I've never previously experienced this before. And I hope I never will again. I also hope that this pub comes under new management soon. In the meantime, zero out of ten; because minus scores are not permitted here.
elegiac_stanzas - 6 Jul 2013 00:14
|Small and simply furnished but great beers - the Golden and Fruit (grapefruit) beers were in excellent condition. Handy for Farringdon. |
mikey64 - 6 Jun 2013 22:13
|An "old fashioned" pub that is now the sole London outlet for the full range of St Peters brewery beers from Bungay, Suffolk.|
I had the Mild and it was excellent. Good price as well.
My companion had the Best and he also remarked how good it was.
Busy with no where to sit but with the weather being fairly mild we stood in the alleyway.
This is a really quirky place and definetly worth a visit as St Peters beers are very good.
lezford - 1 Feb 2013 16:25
|visited last night ..had 2 pints of St Peters fruit beer..nectar..lively after work pub...will visit again|
itchytony - 17 Jan 2013 10:07
|A splendid "old fashioned" pub with wooden benches and paneled walls painted dark green. Full range of St Peters beers , I tried the Organic bitter which was excellent. Not to be missed.|
covman45 - 27 Sep 2012 20:17
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