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The Queens, Stoke Pound - pub details

Address: Sugarbrook Lane, Stoke Pound, Bromsgrove, Worcestershire, B60 3AU [map] [gmap]

Tel: 0871 951 1000 (ref 15696) - calls cost 10p per minute plus network extras

Nearest train stations Bromsgrove (1 mile), Barnt Green (4.9 miles), Alvechurch (5 miles)

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> Current user rating: 5.8/10 (rated by 10 users)
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other pubs nearby:

Navigation Inn, Stoke Prior (0.9 miles), Sugarbrook, Charford (0.9 miles), Golden Lion, Charford (0.9 miles), Hanbury Turn, Stoke Heath (0.9 miles), Ewe and Lamb, Stoke Prior (0.9 miles) - see more nearby pubs

 

user reviews of the Queens, Stoke Pound

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 10 shown - see all reviews

30+ years ago I vaguely remember being brought here for a carvery but, since summer 2013, this has been part of the Lovely Pubs stable and, as such, is little more nowadays than an open-plan canalside restaurant that happens to serve beer. Anywhere that has a dining teepee in the beer garden clearly isn't really aiming for much of the wet trade market. Inside it has a slight industrial feel which seems odd for a pub of this age and location. Regular ales are Doom Bar, Purity's Pure UBU and Wye Valley's HPA - I tried the last two which I have to confess were pretty good and retailed for £3.50 a pint I think. Very popular with the great and the good of Bromsgrove - so much so that we had to wait a while for our pre-booked table (at least we got a free round of drinks to compensate for our wait).
paul_d102 - 7 Dec 2014 18:14
went to this pub while on holiday was told food was served until 9:00pm only to arrive at 8:00 to be told the kitchen had closed they did cook us fish and chips as a good will gesture so not all bad
robbie212 - 11 Nov 2012 17:18
Very large, canalside pub that has obviously had a lot of money spent on it recently. Having said that, it really doesn't work for me too well as a pub. The small seating area next to the bar is fine although dominated by a large TV, the rest of the drinking are is given over to sofas or high stolls and tables which, to my mind, isn't ideal in a pub! Large dining room to the rear with an outside covered area and play area.

3 handpumps were serving Black Sheep, Wye Valley HPA and a Brains beer on Monday when we passed through. The Brains ran out during the evening. Stopping in again on Friday found just the Wye Valley and Black Sheep on offer - I suspect the same barrels from Monday. Another Brains was put on when the Wye Valley ran out. The quality was OK rather than good.

Nor really busy on either Monday or Friday (despite there being music on) and, if it wasn't for visitors from the canal, it would have been pretty dead.

Food was reasonably priced but nothing really to write home about.

If our 2 visits were anything to go by, I'm not sure how this place survives.
cheshirecat - 8 Oct 2012 11:47
Again under new ownership and hopefully this one will work out as it's potentially a good pub in a great location.
Apparently there's a grand re-opening due shortly and more of the pub will be set up for drinking rather than the more restauranty feel it currently has which will definitely be welcome.
First impressions were good with decent food and a very good pint of Enville Ale.
Sam the barman/barmanager apparently learnt his craft with Richard at The Dodford so there's hope there.


bromsgrovebeerboy - 5 Feb 2012 12:49
The Queens Head in Stoke Pound has always been a favourite of my family because of its attentive and professional staff, wonderful customer service, excellent food and superb attention to detail. There has been a recent change of management and sadly a change of standards. I’m sorry to say the latest evening was a series of unfortunate experiences and customer service bordering on offensive.

We arrived to an empty premise to finally be greeted by a member of bar staff who was not aware of our arrival despite having booked the evening before. The restaurant serves food from 2 menus, only one of which was given to us when we were seated and there was no kids menu for evening meals.

Soon after being seated a woman arrived to clear our unwanted wine glasses and engage us in general chit-chat. I can only assume this person was a member of the management as she wasn’t wearing a uniform and no introduction was given. Upon removing the last wine glass, she knocked my fresh pint of lager, managing to spill half of it all over my wife and 4-month-old son who happened to be breast feeding at the time.

The woman firstly apologised by saying, ‘she'd had too much to drink’, then disappeared to collect clean cutlery, leaving me and my sister-in-law to clean up with napkins. It was only upon her return that we were moved to another table. To add insult to dampness, my pint was replaced (only at my request) with a half (because after all, only half of it was spilt remember!)

Were we offered a decent apology, or maybe complimentary deserts, free drinks or even a discount from our bill? No, nothing at all. We simply finished our main courses and left so my wife could change her beer stained clothes and bath her beer soaked baby.

It was pitifully obvious that the new management are inexperienced and lack any real understanding of the hospitality business or even common decency for that matter. The replacement of my pint with a half and the refusal to offer even the smallest of incentives saved them a few quid but very sadly ended our 5-year love affair with the Queen’s Head and guaranteed we will never visit again.

j_elsworth - 30 May 2011 22:51

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