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The Hankridge Arms, Taunton - pub details

Hankridge Arms

Address: Hankridge Way, Riverside, Taunton, Somerset, TA1 2LR [map] [gmap]

Tel: 0871 951 1000 (ref 14167) - calls cost 10p per minute plus network extras

Nearest train station Taunton (1.8 miles)

Pub facilities/features:
Cask Marque accreditation

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> Current user rating: 5.3/10 (rated by 20 users)
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other pubs nearby:

Blackbrook Tavern, Ruishton (0.3 miles), White Lodge, Taunton (0.4 miles), Bathpool Inn, Taunton (0.5 miles), Oxford Inn, Taunton (0.5 miles), Ruishton Inn, Taunton (0.6 miles) - see more nearby pubs

 

user reviews of the Hankridge Arms, Taunton

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 22 shown - see all reviews

We visited the Hankridge Arms early on Thursday 17th December as a special treat before taking our young son to see the new Star Wars film.
We arrived at 5.30pm and were welcomed and we ordered a beer that they recommended. We then waited a further 40 minutes before our order was taken so in the meantime decided to have another beer.
Oh we've run out of that one!. There was about 8 others in the pub so that was very, strange. Our food was served over an hour after we arrived
I had cod & chips (£14.95). It wasn't cod - it was pollock. Was asked if we need any sauces. Asked for vinegar which might as well have been served in a bucket. I wanted a little salt which when picked up drained its entire contents on my dinner. Hows the food? we were asked. I told her about the salt and she said she'd replace the meal. We were now rapidly running out of time. It was then that the pub was consumed by smoke from two open fires - a common occurrence as the waiters thought it was funny. We went to pay & leave. Not one bit of apology (nor a small discount) so we paid in full.
This is when things turned to the surreal.
The manager over hearing this decided that he would take US to task and said that we'd been offered a replacement meal. He would not accept that we had no time so I reminded him about the lack of beer, smoke etc. Our family is now outside the pub with the ranting manager in hot pursuit.
Got into the car when by small son said that he was frightened by the managers actions - he's now yelling at my wife through the car window.
Enough is enough.
I got out of the car and faced him to which he backed off. Got back into the car with him still ranting and watched him follow us into the road as we drove away. The manager is obviously quite mentally disturbed and wants serious professional help before he hurts someone.
I spent Friday wondering if I should call the Police. I'd love to know who owns the pub as I think they should know.
jimgoodwin - 19 Dec 2015 23:17
Called today with the aim of having lunch and wandered through to look at the restaurant seating when a waiter boomed out 'Can I help you sir?' I merely replied that I was looking at the seating to which he very aggressively stormed 'WE ALLOCATE THE SEATING IN HERE!!' Needless to say we walked out, never to return.
dogbury - 4 Mar 2014 18:18
HOW MUCH? £4 for a pint, sod that, I thought and walked out leaving the pint on the bar and the barman insisting I have to pay.
Went to the nearby Sainsburys and got 3 x 500 ml bottles for £5, and people wonder why so many pubs are closing down.
cellarbuoy - 11 Apr 2013 22:05
Good food but a bit pricey no doubt reflecting the expense account clientele from the nearby business park. Our waiter was extremely aggressive, when asked what the choice was on the two courses for 10 he boomed 'Nothing sir, its not available today!' So why was it on the menu? He later reached to clear a colleagues plate well before he had finished his meal as if to get us out. I later discovered he was the landlord! Plenty of other pubs around is all I can say!
classic0904 - 12 Dec 2011 16:53
Good food, well presented and delivered by an extremely well trained competent team.
I am a fan of Badger Beer and bit of a real Ale snob so the very well kept cask Ale is a joy. In my opinion the Beer, Food and service is value for money after all you get what you pay for, don't you!?
Tecee - 8 Aug 2011 00:49

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