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The Crown, Broxbourne - pub details

Address: Old Nazeing Road, Broxbourne, Hertfordshire, EN10 6QT [map] [gmap]

Tel: 0871 951 1000 (ref 10817) - calls cost 10p per minute plus network extras

Nearest train stations Broxbourne (0.4 miles), Rye House (2.2 miles), Cheshunt (3 miles)

Chain: Vintage Inns

Pub facilities/features:

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> Current user rating: 4.3/10 (rated by 16 users)
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other pubs nearby:

White Bear, Broxbourne (0.3 miles), Bull, Broxbourne (0.4 miles), George III, Hoddesdon (0.7 miles), Old Star, Wormley (0.7 miles), Golden Lion, Hoddesdon (1.1 miles) - see more nearby pubs


user reviews of the Crown, Broxbourne

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

5 most recent reviews of 18 shown - see all reviews

Two years have passed since our last visit.
We only came in for drinks this time - so what could possibly go wrong?
Well, for a start the beer choice was not that great.
Wells' Bombardier, the ubiquitous Sharp's Doombar and the one I opted for, Sharp's Atlantic.
The fourth pump had a Christmas special ale reserved for it - but with the very annoying 'available soon' tag attached to it.
An orange juice, appletise and a VAT completed the order.

Trouble started with our second round of drinks.
My wife started sipping her second VAT when she notice blood coming from her lip.
Her glass had a chip out the rim and had drawn blood which took some stopping.
I poured her drink into her first glass and took the offending glass to the bar.

I explained to the barman what had happened and suggested he destroy the glass.
He wasn't over concerned, slid the glass under the counter and carried on serving the next customer.
Seems to me the staff reflect the attitude of Vintage Inns - or at least it does at this pub.

Will I return? Answers on a post card please.
Watch out in case that glass reappears!
fugglehops - 31 Dec 2015 20:27
To redress the balance visited just for a beer. Admittedly this was on a quiet afternoon, but the new barman was welcoming and I tried the guest ale, top of the hops which was pleasant. The pub has been spruced up and little touches such as candles on the tables gave it a welcoming atmosphere.
gudbuddy - 5 Feb 2014 20:13
Glutton for punishment I returned yet again.
It was no busier than last time so we thought it would be al-right.

This time we ordered two ham and leek pies and a couple of steaks along with a round of drinks.
The waitress said the food would take about half an hour. We accepted that.

Nearly a quarter of an hour passed before our drinks arrived (I was gasping for a pint).
After waiting 40 minutes for our meals the waitress said it will only be a couple of more minutes.

When the hour ticked by I asked our server to ask chef what the delay was and find out if he had actually started cooking it yet?

On her return she informed us that he had not started cooking our order.
Time to get the manager.

He was a decent enough chap. Very sorry for what has happened. Apparently two chefs had walked out suffering from anxiety and stress - I know how they felt.

We cancelled our order and left. It did mess the rest of the day up for us.
The thing that annoyed me the most was being mis-led/misinformed by the waitress. I'm not sure if she really knew what was going on.

Might be a long time now for the next visit.........if ever.
fugglehops - 1 Sep 2013 22:38
Decor looked fresher this time.
Only Reverend James and an Adnams for beer choice.
Busy but food came quickly, nothing special but satisfactory.
Didn't try the chips this time 'cos I had toad in hole with mash!
fugglehops - 20 Aug 2013 21:33
The Crown came highly recommended to us and we (3) decided to give it a try this evening as we were trying to find somewhere nice to bring a party of people for a meal in a couple of weeks time.

On first sight we thought yes, what a lovely country pub and looked forward to a nice meal in very pleasant surroundings – well, what a disappointment! We reserved a table after looking at their website which describes it as a “country pub and restaurant” but we needn’t have as the place was practically empty when we got there (and also when we left). The problems started when our waitress showed very clearly that she hadn’t a clue what drinks they had. (It turned out she didn’t have much of a clue about anything and cared far less but that’s another story). When we got that sorted out, we ordered our meals – this is what happened:

Diner 1: Starter – beer battered mushrooms with garlic dip served on a bed of yellowed lettuce which was clearly old – edible
Main: Homemade 8oz beefburger with chips – gristly burger, frozen chips – edible but for the same price (£8.95) you’d be advised to go to a Gourmet Burger place and see how it should be done.

Diner 2: Starter: Piedmont peppers with goats cheese, rocket (but without the balsamic dressing). This was like a microwaved squish although we were assured it hadn’t been done in a microwave but clearly overcooked – the goat’s cheese had liquidised and the rocket died in situ.
Main: Roasted Mediterranean vegetable risotto was requested and on enquiring if it had added cream, the waitress went to check in the kitchen as she didn’t know - it was and apparently couldn’t be served without cream as it had already been made up! (risottos should always be freshly made - it can never be frozen or made in advance otherwise it becomes a solid lump). So, the alternative order was “Handmade” salmon and broccoli fishcakes with salad – this was dreadful. The salad had the outer leaves of a lettuce which were brown at the edges, the tomatoes were old and wrinkled and this was sent back for a fresh salad which came back beautifully fresh (not sure why they couldn’t have done that in the first place) but covered in dressing despite diner 2 specifically asking for a dressing-free salad. The fishcakes had been fried to buggery and kept on heat until they went soggy and fell apart – the filling actually dripped off the fork. Handmade? Really?

Diner 3: Starter: Chicken liver, pork and mushroom pate with toast and Cumberland chutney – no chutney materialised, the toast was actually long hard over-toasted strips served on one large lettuce leaf which was a tough outer leaf with brown edges and browning cracked stem. The pate was the thinnest slice of pate we’ve ever seen - £4.75 if you don’t mind!
Main: Summer Lamb Shank with rosemary roasted summer vegetables and dauphinoise potato. For £12.95 we would have expected a decent portion but no. There was a dollop of potato and the “roasted summer vegetables” were actually a tablespoon of red onion, a small slice or courgette and 2 diced pieces of pepper. To be fair though, the lamb was very tender - fell off the bone without much help.

We complained to the manager as the food really was sub standard and were told that the frozen meals were received by them from Mitchell & Butler but the salads were done freshly by them in their kitchen. We weren’t charged for 2 starters and 1 main (I should think not). Their food really is dreadful and extremely poor value. We were still hungry when we left. You can understand sometimes that you’ll occasionally get a not-very-good meal when you dine out but this evening was just a calamity.

And yes, it is true that a small tray of condiments is brought to the table for diners to use there and then and hurriedly whisked away again. We noticed that the little dishes containing the condiments hadn’t even been wiped clean between being taken to the tables as ketchup has run down the outside of one – yuck! They didn’t appear to be covered over either (an open invitation for flies).

And yes, one of the waitresses really looked like she didn’t want to be there and appeared to be chewing the same piece of gum all evening. Classy.
Needless to say we shan’t be recommending the Crown to anyone.

albatross1 - 16 Sep 2011 22:59

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