please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
You can expect to wait a long time for bar service, usual story..... bar food being ordered or young people buying a bottle of bud with a debit card.
As a real beer drinker it's not worth going as staff cannot change barrels.
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Used to be nice, even when it became a Big Steak pub, but the refit a few years ago is horrible. The atmosphere is now young chav. Nice building, I used to like the old panelling
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Rarely can a pub be better named. It is becoming quite a "HarrowInn"g experience.
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This pub suffers from being an ancient building just off an ancient crossroads, meaning customers coming from the north have to find ingenious ways of even getting into the parking area, which is normally blocked off by traffic.
There my sympathy runs out. The beer (Everards when I was there) is OK, but my wife's first choice of food was off, and the near-replacement food looked and tasted like it was yesterday's normal first-choice food. Clueless staff. Not a family pub, by design, either. I wish I could be positive - it is a lovely building. Sorry.
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The Harrow was never much of a pub - wooden panelling and dull atmosphere - now thanks to re-furbishment it's even worse! It now has no pub 'feel' to it at all - everything's been ripped out and knocked through to make one big bar that looks like...a hotel lobby? an airport lounge from the 70's? - certainly nothing like a pub! Completely characterless and not a place to go drinking - although the food may be OK -didn't try. By the way I wouldn't travel miles to come to the Sunday pub quiz - it's a 'Family Fortunes' type quiz where you have to guess the public's answers to various questions i.e. it's not a general knowledge quiz at all. And there are only ten questions read out over the PA by a bimbo barmaid - don't bother - wish they hadn't!
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this pub can be teen-friendly,expecialy at weekends where pubescents rival for service from their pals behind the jump.anyways,some absolute berk,heavily sweating,carrying a saxophone[think busker with a tie]ruined my girlfriends outfit by knocking over our table over xmas.no apology.who let this pest in?security?wont be back thanks.
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I visited The Harrow with my friend at about 1 p.m. on Thursday 13th.September and was immediately impressed with how clean the pub was. We ordered our drinks and found a table to look at the menu. Having decided what we wanted, my friend went to the bar to order and was served promply by a well presented member of staff. A few minutes later the cutlery and condiments were delivered to the table and the food arrived within 10-12 minutes from the time we ordered. It was very well presented and cooked perfectly. Within a few minutes of us finishing our food a member of staff came to clear our plates and asked if everything was alright with our meals and if we required any desserts or coffee, which we declined. Having read some of the other comments about this pub, I think it must have improved dramatically as our visit was perfect - will definately go again and recommend it to others.
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Have just been there for lunch today and it took them nearly an hour to microwave a couple of portions of chips. When we said that we would like a refund as we had to go, as our lunchhour was nearly up, it took them another five minutes to give us a whole £2.50 back. Since the new management the service has gone downhill rapidly.... even the bar staff agreed with me that things had gone downhill. I will be looking for a new pub to drink in from now on!!!!
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Revisited after 2yr gap, read the reviews. Agree with
not enough seats after 4:30, more thought to the floor lay out could provide more seats. Service generally is half hearted and needs some smiles both behind the bar and from the kitchen. I ordered fish and chips and paid £6.15!! for a very ordinary portion. Most of the meals seemed to be a quid or two over the top. Used to like this pub and so I'm disappointed with what I saw on Friday. Ok selection of bottled beers and I stuck to Leffe for a change from my normal real ales. Also has Real Budva, not that US crap.
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poor, poor pub. rubbish service, no seating available whatsoever (even on a monday evening). NB this doesnt mean the pub is popular it means it doesnt have enoug seats. the barstaff are more interested in themselves than attending to any of the customers, waited 15 minutes to get served wasnt another soul at the bar.
anonymous - 7 May 2007 16:18 |
This was a good pub, nb the WAS. There are new management which has slowed down the service. The main bar guy is as good as ever but cannot carry the new staff. The new management are rarely seen whilst the existing staff seem to be doing all the work The ale remains good, the food mediocre and the atmosphere good.
anonymous - 15 Jan 2007 17:44 |
Not a bad pub at all. The staff seem friendly enough and the barmaids seem to have a tendancy of calling the blokes babe all the time which made me laugh. They put up with me and friend with his awfull chat up lines the other week so get extra points for that alone and are to be frank easy on the eye. Makes a change from Sutton although i think alot of people move on to sutton after.
anonymous - 9 Nov 2006 16:00 |
Very supprised by the comments. Staff will go out of the way to help you,,, food is lovely and not badly priced. Quiz is gd fun. only problem is trying to find a seat,
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Good beers but on a friday or saturday night there is NEVER anywhere to sit indoors. You also get a lot of corporate suits who come in here after a hard day 'in the city'.
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quite surprised by comments below - although I'm only here on the odd lunchtime, beer is usually in good nick, and service friendly.
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ps. the food is disgusting brake brothers standard. I would rather eat the dead than go back here to eat.
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the harrow is for half-wits from low rent areas to appear with their wretched old slappers on a friday and saturday night on the assumption they are in for a 'right good posh night out' before they drag their partners (rape victims) off for a splendid night in one of suttons charming nightspots. the rest of the week it is the usual corporate coldness.
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The Cheesecake is the best... the rest of the food is pretty crap!!
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Strange place, varies dramatically. Beer's normally OK, if a bit expensive. Service from very welcoming through to rude. Generally clean, but can be very smoky.
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the harrow is a great pub.is a shame about refit tho smoking area too small, also the short barman is very rude, has no customer skills and is always asking people to by him a drink, superb food,best stella in cheam.
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Truly shocking service, the landlord was more interested in fondling the barstaff than serving, and the barstaff just ignored us! Food, when it eventually arrived, was microwavable pap. If you want to eat, walk a few yards to the excellent Village Charcoal Grill. If you want a pint, go to the Red Lion.
Mac - 21 Oct 2004 11:31 |
Nice interior, but very busy and not the cheapest. A good meeting place as commented before, but move onto better things.
Alan - 10 Sep 2004 16:57 |
What has happened to the Harrow ?
Was never too atmospheric, but , as alluded to below, you could at least get a good feed. Had lunch in there with the missus the other day, and the food was absolutely awful.
It really hurts me when I see pubs like the Harrow. In good positions, in nice places, in big old buildings, they become complacent. Becasue of where it is , the Harrow will always be relatively busy, but think of what a pub it could be, with some atmosphere, maybe a jukebox, pool table. Maybe just some LIFE!
Think of The Old Bank in Sutton - in a good position, next to the station - and they make the most of it. The place is thriving. The staff are friendly, there is a genuine sense of community there. THIS IS WHAT THE HARROW COULD BE LIKE!
matthew - 9 Jul 2004 16:17 |
Excellent pub
Lovely open fires
Does a good steak & chips
Steve - 11 May 2004 17:23 |
This pub used to be superb until Ember Taverns came along and ruined it. The beer is alright though a bit expensive
John - 24 Jan 2004 15:41 |
lost eight quid on the golf machine due to the machine turning itself off during my back swing. and the land lord didnt believe me when i asked for the money back!!(tony 2 pies)
Tony 2 pies - 17 Dec 2003 19:42 |
Terrible excuse for a pub!
Full of underage louts.
Serves awful food!
Only good thing is thats its dead central for people to meet and go on elsewhere!
K - 28 Oct 2003 17:10 |
Wicked Food, sane people.
The Groove - 4 Jun 2003 15:29 |
Not too bad at all!
Steve - 22 Nov 2002 17:20 |
This pub has some history! http://www.sutton.gov.uk/lfl/heritage/buildings/ch/harrow.htm
Loz - 30 Oct 2002 08:24 |
