please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Watched the Grand National today at the Hereford today and I have to say, "it was the most perfect afternoon" The new menu is fantastic, the Lamb Shoulder really was out of this world..Compliments to the Chef.... The ale festival is booming and the range of ales is just staggering. Robinson's "Dizzy Blonde" was served to perfection and the barmaid was half bad either! The manager assures me that the exterior tables and chairs will be back soon once a deal is agreed with the residents and local council, lets hope it is soon. It really is a great pub with great food and friendly service, long may the tradition last.....Cheers
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I visited the Hereford Arms last night and was amazed by the recent refurbishment. The restaurant, the bar, that staff and even the loo's were all good. The food was excellent and the service brillant. The new manager really has brought charm and skill to this Pub and it reflects in the calibre of the staff and their attention to detail. It is simply the best pub on the Gloucester Road and in the immediate area, truly worth a visit. In my opinion, the Hereford is the best its ever been and I have been a regular for over 20 years. I'm looking forward to the forthcoming Ale Festival and the return of the table & chairs once the local council sorts themselves out........... PS I won't pay much attention the the previous poster, her comments are somewhat immature and she has previous requested a boycott of the Hereford but cannot keep away........cheers
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I agree with Londoner 81, the staff are remarkably cold and unfriendly. At least they have been smartened up now into proper uniforms - and not their own scruffy t-shirts. TVs have now been restored, but are rarely on. Prices have gone through the roof (compared with other local Spirit Group pub). Only one beer is now under £3 a pint (John Smiths), guest ales are a staggering £3.19, Kronenburg around £3.30, and Stella £3.40! Customers are paying for the refurbishments. The outdoor tables have also been removed to deter smokers. It's a sad state of affairs.
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Visited last night for the first time so had no idea about the recent refurbishhment. On first impression it seemed like a good pub to me, with efficient staff and a friendly atmosphere.
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This pub recenlty underwent a revamp. The result - no difference they have added a green leather corner sofa and put a picture frame around the plasma screen. Net result 2 weeks of lost custom and no real change. I often wonder why pubs do this - is it to create a new burst of interest. Anyway I have gone off the point, I returned to the pub tonight looking forward to the 'new' Hereford. around 10pm the games machine shut down - I asked the barmaid who investigated and said there was a power cut - no offer of money back - oh well not their machine effectively only a few pounds lost, things happen. The barmaid goes on to ask the rest of the pub to drink up and leave without explanation. I assume this was because they could no longer serve due to the power cut, but this information was I assume surplus to requirement. Bemused patrons asked if they could at least finish their drinks. Leaning against the bar I then felt a jab in my knee and realised I had been stabbed by a nail sticking out of the bar - sadly there was more than one. I asked to see the manager, I was confronted with a man who said "I covered the nails if someone took them off its not my fault, we have had a power cut". Fantastic people skills, well done to him. Aggression when you are in the wrong is always the solution. Had to get a tetanus jab, won'tm return am consulting a barrister. Net result great pub, now a waste of time with staff to match. Don't waste your time, the Queens head is up the road, its had a revamp and is worthwhile and you are likely to leave without abuse or the risk of an infectious disease.
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The refurb has turned out, thank goodness, to be little more than a clean-up and improvement. Gone are those ridiculous high stools and high tables, but the guest ales were back last night, and the service is still as quick and friendly as it was before. The loss of the quiz machine is the only real blow (I never actually witnessed that sports telly in use - always use the Gloucester up the road for that anyway).
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The Hereford re-opened last Friday after refurbishment. Sadly, Spirit Group has transformed this traditional and cosy real ale pub into a plastic mock-Wetherspoon cafe. Guest ales have been axed (eg gems like Tribute Ale from Cornwall) and been replaced by ubiquitous London Pride and Spitfire. More tables have been squashed in, as well as garish mirrors and bright lights. Sports fans have lost their television. It's become a pub-style MacDonalds for American tourists. I suspect that the new manager had little choice, but to go along with the corporate intructions of his bosses. South Ken residents have lost a great local pub, no doubt they will join me in boycotting this cosmetic etablisment and moving to that great neighbouring pub the thriving Stanhope (until it gets the Wetherspoons treatment from Spirit Group - I hope that will never happen!).
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still a good place for a jar and a plate of gammon. Pretty well the best place around, except that they tend to treat Canadians like Americans, not that this is uncommon in London or anything
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Just scanning through and got a bit confused. How did this (and a couple of others) turn up on the Gloucester page? Looks like London to me.
anonymous - 8 Nov 2007 14:35 |
This pub was better a few years back when it was painted black and didn't have clear windows. IT is a decent place still though and better than the rather grubby Stanhope just up Gloucester Road
It's gone a bit more gastro recently but would certainly be my pub of choice round Gloucester Rd
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cider and lamb shanks at the Hereford Arms after a day of wandering around London...hits the spot
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The starter I had in this pub was excellent although I suspect the burn't to a crisp burger is still being digested. Beer is mixed and although they have a Cask marque sticker not sure they actually are as I cannot find them on the Cask Marque website.
Overall Nice pub with mixed quality beers some good some not quite. Most food seemed good except my burger which was terrible.
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A great pub. This was the last stop every night during my last visit to London. The Management is excellent and the staff is wonderful. The food is good as well.
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Excellent pub currently draped in England flags in readiness for the World Cup. Good selection of real ales on tap and quite a large food menu too. I had the Big Ben Burger which was served quickly and is one of the biggest burgers you'll see!
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Best pub food in all of West London. The BBQ Nachos are the best in the UK! Great location, friendly staff, and the BBQ Nachos are rad!
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went there on a thursday night and it was busy, we couldn't get a seat even at 18.00. the service was quick and fairly friendly and it was just about quiet enough to hear each other talk.
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It's a nice little boozer, and the ale's far superior to the Stanhope up the road. Worth the extra walk from the station. It's a great place for visitors, because it's got a good "English pub" feel about the place.
btw, Ian - I am also a student at nearby Imperial College, and it's my local!
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Nice pub...in a great location. I just returned from London after staying in the Gloucester road area for almost a week. Visited 4 pubs in the area and this was by far the best. Friendly staff, good service, etc. The only drawback was that the cask ales were not available on both of my visits to the pub. Definitely plan on going back next time I am in London.
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As one of the other posted said, this is a great pub for a YANK. Well, Im a Yank and this was my first bub that I went to when I was in London, and go there every time I go to london. They have great food and great drink, and the bar help is the best, they are all willing to help when your a first timer. I have told others to go to the Hereford Arms and everyone loved it. Keep up the good work!!!
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Went into this little gem before going to a Chelsea game, what a find. The staff were possibly the friendliest in town, and the manager should win manager of the year award - he couldn't do enough to help. The food is superb, not the usual Brake brothers in microwave stuff, real pies here large plates and crispy veg. Cannot recommend enough.
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Am a student at Imperial and came in for some food before doing my radio show last week. Staff were very pleasant and didn't have the attitude some pubs have when I come in alone.
Ian - 16 Nov 2004 18:10 |
found this place by accident and have been back twice. One of the few places i've found that sells real ale and real food in one place. 9/10
Neil the Wheel - 26 Oct 2004 23:18 |
Popped into this little beauty for a Coke on my way to an interview last week. I'd love to go back there and try out the selection of beers that are scrawled on the blackboard. A gem of an establishment with polite staff.
Briony - 23 Sep 2004 14:22 |
Great local pub for a 'Yank' who's new to London. Hereford is the first British pub I ever set foot in during my first trip to the UK last year. It's a nice, local place. Food was decent. Wait staff and bartender were VERY helpful. Children are welcome at the Hereford Arms.
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Food is Over priced and very small portions although this was a god-send as it was the most disgusting I have had in a long time. Great pub for beer but go somewhere else for food - anywhere else!
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Wow. Went back there for the first time in ages. Such a difference. The previous time (a few years back) I unfortunately met the surly, unpleasant manager who didn't take kindly to me returning a dodgy pint of guinness and was just rude.
Now - it's fantastic. The staff are friendly, there's a good choice of bitter and it tastes grand.
Ash - 6 Jul 2004 11:43 |
Cosy place - I love going there when am in London - great staff. Beers are quite appealing especially the blanc! Definitely a great pub in a great local area and its people with lots of charm!
nathalie - 8 May 2004 13:50 |
Great food. Friendly staff. Lots of charm. Large non-smoking area is a big bonus.
ben - 7 Mar 2004 21:02 |
After reading some of the other "comments" I'm a little stunned. We recently came back from the UK and completely loved this pub. Our food was quite excellent, especially the treacle pudding, and the staff always accommodated our larger than average group (in their non-smoking section). A few more beers on the menu would be a nice addition. We certainly look forward to heading back to London and will visit this pub again in the future.
Dawn U. - 21 Jan 2004 13:18 |
The Christmas meal was absolutely spot on, good food an lots of it...! (although beware the brussell sprouts!)The pub is under new management and Mike and his staff certainly are an improvement on the previous owners. Well worth a visit..
R Patterson - 23 Dec 2003 18:06 |
With working in the local area we have frequented the pub several times - Always a pleasant atmosphere, friendly staff and as our Christmas party is being held there this Thursday I will be informing you on how the food rates! Would recommend...
Ross Patterson - 16 Dec 2003 11:02 |
It seems that the layout of this pub is geared up for food. Im not sure why, the meal a friend and myself had last night was awfull and expensive... dont do it.
Cory - 12 Sep 2003 12:46 |
Went there on 4/27/03 and had a delighful meal, and Sarah, our server was charming. It came recommended, and we do so too.
Paul & Debra Williams - 30 Apr 2003 15:45 |
The bar staff are notoriously rude. The food isn't up to par. There are far better pubs in the area. Not recommended.
Todd E - 26 Mar 2003 20:46 |