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Smith and Western, Boxhill

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user reviews of the Smith and Western, Boxhill

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Occasionally I walk up Box Hill and make my way to this pub but only because there isn't another in the vicinity. It's an embarrassingly naff 1950s style Western theme pub. The last time I was there they were playing Rhinestone Cowboy and the name should tell you all you need to know about it. The beer is watery and only sold in half pints, Clint Eastwood would not be pleased, I haven't eaten there so I don't know about the food, but today I arrived at 11.42 a.m. and was told that there was no alcohol until (high) noon. I felt like saying "Smile when you say that stranger", but I simply turned left the premises. It really is a pity that there isn't another pub nearby.
Padderborn - 28 Nov 2011 21:16
This place really does my head in.

It's location at Box Hill is great and they have a huge potential trade because of it. But then you visit the crap hole.

A very crappy theme bar which can't serve decent food and as for beer, don't even think about it.

Poor, poor, very poor. Could be so much better. Save your money guys.
kevmac - 27 Sep 2011 23:27
The food here is pretty mediocre, the chilli isn't hot, they can't cook a steak and the chicken burger we had was dry. The price you pay you expect something decent, and don't ask me about their nachos - what a pile of shit. No flavour to the chilli, no guacamole, it was a chore to eat. If you enjoy the food here you'd be better off going back to eating Iceland meat pies and tripe, it will be significantly cheaper. Plus it's 15 quid for a �4 bottle of wine. Service was pretty piss-poor, and all.
cptrelentless - 27 Sep 2011 22:58
Reasonable place with good food but don't expect any decent ale.
martins2 - 21 Apr 2010 08:47
We like it, as a family of grown ups love this area of Surrey and eat here on a semi-regular basis. Food is plentiful, hot and of a good standard, only once with a meal did we return it but this was a one off in maybe a couple of years. Staff are friendly, work hard and professional.
Occasionally too many kids and the jail area has given me temptation to lock a few up, but it is family orientated, clean, safe and reasonably priced.
SRRB - 11 Sep 2009 17:50
Take the whole familly hear regualy and it has never failed to let us down.
The food is fantastic, giant portions and i have to say the ribs are cooked to perfection. The staff are allways happy and funny. The theme is a wild west dinner and the kids just love it. Would definatly recomend going for birthdays as they do a giant ice cream with a firework in it.
Jackwilson - 7 Jan 2009 20:25
Not a bad little place. definitely a place for the kiddies. I thought the food was very tasty but a little bit overpriced, the staff were very friendly, but the service was very poor as I had to wait nearly half an hour for my diet coke. I think i would go again.
carebear_321 - 25 May 2008 19:40
Reading the comments below, I must have gone on a good night. Staff were courteous and friendly and the rack of ribs I had were better than Tony Romas. I was a bit miffed about the half pint or two pint jug rule for the beer....and it was a tad expensive.
It's definitely geared up for youngsters, but this old fart would go again...at a push.
razor - 25 May 2008 14:01
I had the misfortune of going to this hell hole of a restaurant yesterday, i was eventually greated by an unintrested who took us to our table, which hadnt been cleaned and had squashed chips under. The service was prompt enough, but the food was aweful, overpriced, cold and unappetising. The restaurant itself was full of kids wearing tracksuits and is served buy staff who are all probably still not old enough to buy cigarettes or alcohol.
Its a real shame because this restaurant is situated in a delightful national trust beauty spot, but is a blight on the horizon. They must be doing something right though cause its always packed, But i'd never go back!
nosdod - 13 Oct 2007 13:43
The time is approaching to start getting into looking to book the company christmas party again.This place would definitely be the last on the list. The various comments speak for themselves..what sort of place is this...?Is it a creche for chav brats?Is it a school for microwave technicians? What on earth is it doing there amongst the beauty of the National Trust. It should be cordoned off just like the foot and mouth.
anonymous - 27 Sep 2007 11:24
This has to be the worst pub I have ever been to, its dirty overpriced and the food is truly awfull! �12.00 for a burger that you could get in burgerking for 99p.
The staff are all teenage chavs with bad attidudes and personnal freshness problems. So to sum up if you want a night out filled with screaming kids, burnt food and get charged way over the top this is the place for you.one to avoid at all costs!!!
maryshouse - 20 Sep 2007 11:47
Saturday lunchtime, not too busy a couple of kids parties..... seemed to be enjoying themselves.The staff are friendly and helpful also the food arrives in good time and well presented.
mac1 - 7 Jul 2007 20:49
DO NOT COME HERE AT THE WEEKEND - VERY BUSY AND FULL OF KIDS.

come here on a mon-tue-wed night and a very pleasent place, its an american diner with big portions, good atmosphere although the place can be understaffed and the waiters/waitresses are 16-19 year olds
slums999 - 26 Apr 2007 19:01
Pub to stop off on a nice walk. Very much had a Western feel to this pub. Though that explains its name. Not really my kind of pub but the area is rather limited
aleman - 11 Nov 2006 11:35
What on earth is this doing here in the Box Hill caravan site wasteland? You wouldn't guess there's a gorgeous beauty spot nearby. A wooden structure with a faux American diner/saloon inside. Walk in, most of it is laid up for eating, even outside, but anyway the bar is to the right. Order two pints. No way - they don't sell pints. You can either have a half or a two pint jug and two half pint glasses. Sod that. You're already getting the feeling you don't want to be here. but order two halves anyway now you are. That's over three quid they've just lost because of the no pints dickheadery. Calm down a bit.

Once you've calmed down a bit you could look at the menu, but approach with caution. It's nine quid for a burger. That's nine quid right? For a burger? In a wooden hut with paper tablecloths? Full of screaming chav kids who think this is dining out?

You don't want to be here.


nickdavies - 25 Aug 2006 18:15
Service is excellent as is the beer and you can get an excellent steak,
padkins - 8 Feb 2005 11:27
If it's someones Birthday you can pay �9.40 and they put balloons on the table, give the Birthday person a cowboy hat and bring out a 'Belly Buster'pudding complete with a sparkler, banging drums etc. After their huge dinners, it would take a MINIMUM of 4 people to eat the Belly Buster!
Melanie Boufenchouche - 19 Jul 2004 12:44
Really lively atmosphere, food is beautiful real American/Mexican dishes. Nachos are lovely and portions are big.
Becki - 12 May 2004 10:44
ALSO ENJOYED THE NACHOS
Alex Elphicke - 6 May 2004 14:08
Superb Nachos and probably the biggest ice cream I have ever had, highly recommended, especially if you have kids
Marek Siwicki - 30 Apr 2004 10:11

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